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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,049 Reviews

3,049 Reviews of St Cloud Toyota - Service Center

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January 17, 2025

Best in customer service! Friendly,, courteous and knowledgeable. Always a pleasure to do Business with St. Cloud Toyota! More

by DCRODG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

January 12, 2025

Everyone was polite and respectful knowledgeable helpful with the issue at hand would go there again More

by CHROME56201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

January 10, 2025

The service department advisors manage an immense amount of customers and do the best they can. Toyota should pay attention to these staff to make sure they do not get burned out. More

by madisonscout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Findley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Becker
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

January 05, 2025

⭐⭐⭐⭐⭐ I took my Toyota Tundra to St. Cloud Toyota for routine maintenance and couldn’t be happier with the service I received. The team was professional, efficient, and thorough from sta More

by Mohammad
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikayla Bakken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy.

January 05, 2025

It was a very busy day at the dealership but they took my car right in and were done pretty much by the time they had estimated. Employees were very nice, helpful and knew their job! Great experience! More

by LORI.BRUDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharmeta Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

January 04, 2025

Sales and service are friendly, can trust what they say, customer service is top notch. More

by NEILSKI24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Knettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

January 04, 2025

The work is done quickly and efficiently. I like it when you let me know when future maintenance things should be done. More

by GENEELEANOR58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

December 30, 2024

Very friendly and helpful staff, quick turn around time for oil changes and tire rotations. More

by andrew_petersen19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Erlandson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

December 26, 2024

The technical never called me back when I had questions about my car and I got charged even though my vehicle was not fixed More

by JILLHANNAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Eikmeier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we partially missed the mark in this case. Please call our service manager, Lori Heinz, if there's anything else we can do for you.

December 21, 2024

When I drove in for my oil change appointment a guy walked by me and asked if I had an appoinmet and I said yes and he said really then he just walked away without saying anything else and leaving me i More

by GHEMPECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we partially missed the mark in this case. Please call our service manager, Lori Heinz, if there's anything else we can do for you.