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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,048 Reviews

3,048 Reviews of St Cloud Toyota - Service Center

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November 12, 2018

Synthetic oil change & tire rotation It’s nice to put my car in trusted hands and know that the work will be done properly. St Cloud Toyota is a gem in the modern world. More

by HappyPriusDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristen Murray
November 12, 2018

Poor design and timeliness of the service department The young men who helped me were great. However I experienced unusually long wait times on the phone, check in and paying due to lack of staffing. More

by Jl2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Braun, Kristen Murray, Tyler Hommerding
Nov 14, 2018 -

St Cloud Toyota responded

Thank you for letting us know about your experience with our Service Department. We are sorry to hear about the wait on the phone and while you were at the dealership. We have been training in new employees and are trying to get them up to speed as soon as possible. Thank you again for the feedback!

November 11, 2018

Came in for service, leased a new Tundra. Service department is very professional. Sales department is friendly, not pushy. Service appointments and work on time. Like the vehicle washed after More

by ivarsw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Knettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'Arcy D, Marc Alsdurf, Trent Braun, Kristen Murray
November 10, 2018

Came in for oil change and general inspection Was very pleased on how quickly my vehicle was completed. Glad to know that they have 3-man teams doing the work for a quick turn around. Everyone a More

by BRADMHOLBROOK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent Braun, Tyler Hommerding
November 10, 2018

Great service, nice waiting lounge and beverages! Very clean dealership and I love that they even wash my car when they're done servicing it! More

by MelissaV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Braun
November 09, 2018

Bolt in Tire I had a low tire pressure warning on my truck and Dan found a bolt in my Tire. They got me in and had it fixed before I got back from lunch. More

by CABRETTINGEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2018

I had an oil change and general inspection. Went very well completed in a very reasonable amount of time! I appreciate the efforts of everyone at St Cloud Toyota. I really hate surveys!!!!!! More

by dkjohnson1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Hommerding
November 08, 2018

Inspection Attendant kept me posted along the way as to what was happening with car, expected length of time, and recommended work to be done, based on inspectio More

by CLASEMAN3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Hommerding
November 08, 2018

mileage service and recall inspection The service team is always very efficient and communicate well regarding any concerns there may be with my car. The prices area fair and the dealersh More

by JILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Braun
November 08, 2018

Always a Pleasant Experience Was time for 30000 mile checkup. It's always fun to go to St Cloud Toyota for the friendly employees, the extremely clean facility and beverage area. More

by fhan4701
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Murray
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