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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,009 Reviews
Call Service Center (320) 253-2581

3,009 Reviews of St Cloud Toyota - Service Center

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May 11, 2023

Good experience. The employees are very good . They did a great job detailing my car . More

by KAYROSENDAHL@HOTMAIL.COM
Recommend Dealer
Yes
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May 12, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

May 11, 2023

It was a good experience. Worked well with us and will go back when we need to. More

by TTKLAP@GMAIL.COM
Recommend Dealer
Yes
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May 12, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

May 08, 2023

Nate laudenbach was great great great great great great great great great great great great More

by Jordan.laudenbach
Recommend Dealer
Yes
Employees Worked With
Nate Laudenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2023 -

St Cloud Toyota responded

Thank you for the wonderful review!

May 07, 2023

Rob does a great job ensuring things are fixed in a timely manner. He really cares about his customers. More

by MSTARR
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2023 -

St Cloud Toyota responded

Thank you for the great review and positive comments about Rob! We appreciate having you as a customer.

May 06, 2023

Always have had great service Been going to Toyota for many years and have had great service. More

by darren.campbell05@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Rob
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May 08, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

May 05, 2023

The service staff was very kind and respectful even though I was 15 year old vehicle. They didn’t even mention the year of my vehicle. Other places would say something. More

by C. Lars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Niemuth
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May 08, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

May 03, 2023

There was a recall with our Toyota Rav4 and we had to pay the parts. Why? More

by elsenpeterj@maplelake.k12.mn.us
Recommend Dealer
No
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May 09, 2023 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Our assistant service manager, Lori, has tried calling to discuss with you. Please give her a call back at 320-253-2581 at your earliest convenience.

May 02, 2023

I scheduled in advance and I still had to wait almost 2 hours for my oil change. More

by amy_h
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
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May 03, 2023 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker at 320-253-2581 at your earliest convenience. Or, feel free to respond with your contact info so he can contact you directly.

May 01, 2023

Came in for 5000 mile service and issues with android auto. Service completed but android auto not fixed and service apparently did not know how to. Marvin G. Went out of his wY to help me, and we thou More

by KraigG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
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May 03, 2023 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy.

May 03, 2023 -

KraigG responded

Well I'm not 100 percent happy cuz my android auto still is malfunctioning and service techs cant figure it out. Now Marvin, he went 100 % out of his way to help me, even though he didnt have too and i really appreciated that. The android auto system must have some issues

May 08, 2023 -

St Cloud Toyota responded

We apologize we were not able to figure out, but I'm still glad you had a good experience with Marvin.

April 29, 2023

Marvin did a great job. Communication was great! They took care of the vehicles issues as described. More

by Kevin241sell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
Report | Print
May 02, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

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