3,063 Reviews of St Cloud Toyota - Service Center
Very happy with the service but now I’m missing a hubcap due to the tire rotation so they need to order one & that’ll take a week! Then I need to come back in to get it put back on due to the tire rotation so they need to order one & that’ll take a week! Then I need to come back in to get it put back on More
Always friendly staff. I rarely have issues and they don’t try pressuring me to do more work than I requested. I rarely have issues and they don’t try pressuring me to do more work than I requested. More
Nate kept his cool. He was kind and knowledgeable which led to resolving a tire and sensor issue that had frustrated Nate, the technician and myself over a period of sev He was kind and knowledgeable which led to resolving a tire and sensor issue that had frustrated Nate, the technician and myself over a period of several visits. Nate needs to be recognized for his customer service. This experience reinforces my appreciation for this and previous experiences I have learned to expect at St. Cloud Toyota! Thx for asking. More
Service manager Rob G has been first rate. Didn’t jump to any conclusions has put together a plan and has been professional and considerate throughout the process. Still working on the issue Didn’t jump to any conclusions has put together a plan and has been professional and considerate throughout the process. Still working on the issue but haven’t felt out of the loop and taken advantage of at all. I would highly recommend St.Cloud Toyota and Rob G to anyone who needs work done More
I used to have an advisor who was very helpful and explained what was wrong with my car and what needed to be fixed. He works in auto parts dept now. The advisor I had recently wasn't very customer fr explained what was wrong with my car and what needed to be fixed. He works in auto parts dept now. The advisor I had recently wasn't very customer friendly and standoffish More
Took 2 hours for an oil change because technician did not know how to take spare tire cover off. I requested sit in spare tire to get low tire light to go off. No one updated me on why it took so long until know how to take spare tire cover off. I requested sit in spare tire to get low tire light to go off. No one updated me on why it took so long until the end. More
I always feel like I am getting an honest opinion. Sharmeta went out of her way to help me get my coupon discount. Sharmeta went out of her way to help me get my coupon discount. More