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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,063 Reviews

3,063 Reviews of St Cloud Toyota - Service Center

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March 20, 2025

I appreciate the quality and speed of the service. Text notifications and updates are appreciated. More

by puppyglove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

March 16, 2025

Very happy with the service but now I’m missing a hubcap due to the tire rotation so they need to order one & that’ll take a week! Then I need to come back in to get it put back on More

by jen
Recommend Dealer
Yes
Employees Worked With
Sharmeta Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. Please call our service manager, Lori Heinz, at 320-253-2581 at your earliest convenience if there's anything else we can do for you.

March 12, 2025

We have Saint Cloud Toyota do all of our maintenance and repairs on our 2016 Toyota Venza. Never been disappointed. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

March 12, 2025

Always friendly staff. I rarely have issues and they don’t try pressuring me to do more work than I requested. More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Bakken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

March 10, 2025

Nate kept his cool. He was kind and knowledgeable which led to resolving a tire and sensor issue that had frustrated Nate, the technician and myself over a period of sev More

by dfmareck
Recommend Dealer
Yes
Employees Worked With
Nate Erlandson
Mar 11, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

February 20, 2025

Service manager Rob G has been first rate. Didn’t jump to any conclusions has put together a plan and has been professional and considerate throughout the process. Still working on the issue More

by Hanshelling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

February 20, 2025

I used to have an advisor who was very helpful and explained what was wrong with my car and what needed to be fixed. He works in auto parts dept now. The advisor I had recently wasn't very customer fr More

by babybugrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we partially missed the mark in this case. If there's anything we can do to make your experience better, please call our service manager, Lori Heinz, at 320-253-2581 at your earliest convenience.

February 17, 2025

Took 2 hours for an oil change because technician did not know how to take spare tire cover off. I requested sit in spare tire to get low tire light to go off. No one updated me on why it took so long until More

by lewellyn2011
Recommend Dealer
No
Feb 18, 2025 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Lori Heinz, at 320-253-2581 at your earliest convenience.

February 16, 2025

Very professinal and great service department! Service advisors you can talk to and trust with your Toyota. More

by BRUCAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

February 15, 2025

I always feel like I am getting an honest opinion. Sharmeta went out of her way to help me get my coupon discount. More

by wakemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharmeta Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.