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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,023 Reviews

3,023 Reviews of St Cloud Toyota - Service Center

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December 01, 2024

Good customer service and friendly staff. I would definitely recommend Toyota to family and friends. More

by HMANION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharmeta Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 29, 2024

Very good job. It has always been a great service dept for me to deal with. More

by DCH2OFOWL@HOTMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharmeta Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

Dec 03, 2024 -

DCH2OFOWL@HOTMAIL.COM responded

Very good job. It has always been a great service dept for me to deal with.

November 28, 2024

The best customer service in the business. Loved how they were all well informed. Thanks. More

by Yasin Isse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharmeta Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 25, 2024

It's easy to walk through the process as everyone is helpful. I like that they keep me informed while they work on my car either by text or the info board on the wall. When I check out I feel everything More

by danddand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Erlandson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 24, 2024

I received excellent, professional and friendly service. I recommend St. Cloud Toyota to anyone needing work done on their vehicles. More

by sharyljt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 22, 2024

The service staff was polite and courteous but having a one week old vehicle break down is very disappointing. They thought it would take 2-1/2 hours to fix but it took almost 8. And it is not fixed, I can More

by bob.pederson
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mo Ali
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Lori Heinz, at 320-253-2581 at your earliest convenience.

November 21, 2024

Quick and on time. The car drives like new. The waiting room has changed ! Staff has been very supportive and helpful! More

by KEVINMIELKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Bakken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete is awesome !
Nov 25, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 15, 2024

Very professional, excellent customer service. Goes above and beyond Has a cool Ford rally car. More

by daltonforeal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Bakken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 11, 2024

The service was excellent and speedy. They explained what services they provided and what service is needed next. I appreciate the complementary car wash. More

by wentlandma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 09, 2024

Toyota had our car for 5 weeks without communication. We had to keep calling for updates. More

by HONERFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Eikmeier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. If there's anything we can do for you to resolve the issue, please call our service manager, Lori Heinz, at 320-253-2581 at your earliest convenience.