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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,008 Reviews
Call Service Center (320) 253-2581

3,008 Reviews of St Cloud Toyota - Service Center

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July 13, 2023

Thank u for working for me. Very courteous, shuttle service what😊 See u next time! More

by WBRS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2023 -

St Cloud Toyota responded

Thank you for the great review. We appreciate having you as a customer!

July 10, 2023

Appreciate the friendly staff. The sales division was unmatched, above and beyond expectations. Really! I’m serious. I’m going to tell all my friends how great thow art. More

by POTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Darsow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

July 09, 2023

Friendly, helpful and honest staff, for and during emergency service. Would definitely go there again. More

by donnad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kylie Holland
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Jul 10, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

July 08, 2023

Rob really worked hard to get me taken care of. He is an asset to your team. More

by G.BETTINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

July 08, 2023

Rob was great. He corrected an error the service techs made and ensured the quote for the work was met. More updates would have been nice. I didn’t hear anything fo More

by Dmfandel
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

St Cloud Toyota responded

Thank you for the good review and feedback. We appreciate having you as a customer.

July 06, 2023

Charged me for work they didn’t do. The problem was still present after they finished, and I’m having to pay another shop to finish the job. More

by Reo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Faber
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2023 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our assistant service manager, Lori at 320-253-2581 at your earliest convenience. Or, please share your name or phone number so we can give you a call.

Jul 06, 2023 -

Reo responded

Lori called and we talked, she offered the option of having them try again and see if there were more mice. I explained that we’re 90 miles away and the car is now in another shop getting the problem taken care. Everyone I’ve dealt with at Saint Cloud Toyota has been courteous and personable, but that doesn’t make up for the lack of professionalism in a job poorly done.

July 03, 2023

They were very helpful. We had to make a difficult decision and Rob was great giving us options. Thank you. More

by B12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

St Cloud Toyota responded

Thank you for your 5 star review! We appreciate having you as a customer.

July 02, 2023

Nice place to bring my car problems very nice looking place vey clean and friendly persono More

by The4mags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

July 02, 2023

Received good advice from my service advisor Rob Gable. He seemed to be genuinely interested in making sure his customer had all the information to make the right maintenance decisions to maximize the life More

by JOSEPH.GUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers’ lives.

June 29, 2023

Very attentive and friendly, Everything was done in a timely manner, very pleased with the service. More

by rtbirdie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Candi Obrien
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Jun 30, 2023 -

St Cloud Toyota responded

Thank you for leaving a review! We appreciate having you as a customer.

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