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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,070 Reviews

3,070 Reviews of St Cloud Toyota - Service Center

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October 07, 2020

I did my 5k service, and then got engine check light on. ended up spending 800plus for part replacement. I wonder why the obvious issue (a rodent nest) was not found during the 5k service-- checking filter More

by zpeng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Faber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

October 07, 2020

It was a friendly experience, courteous people, helpful and gave suggestions for how to proceed to use the courtesy van. We appreciated the fact that my car was washed too! THANK YOU! More

by SueJ.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan and the courtesy driver, and the welcome gal in service drive.
Oct 08, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota!

October 07, 2020

We brought my daughter's Rav4 in to get the driver's front wheel bearing replaced. On her way back out to Montana, she was getting the AWD warning light, followed by the ABS warning light and others. More

by MICHAEL.J.ROE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Pope
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

St Cloud Toyota responded

We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. So, we hope you will give us an opportunity to discuss this further with you. Please call our Service Manager, Ben Becker, at 320-253-2581.

October 07, 2020

Great service and quick service. Nice job! Friendly and like how there is a review of the paperwork. Like the complimentary car wash. Was able to get maintenance in a timely manner. More

by EMBORTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

October 07, 2020

Very happy with the service, everybody was very nice and helpful, I don’t have anything else to say on this matter, thank you very much More

by ARESA_B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

October 06, 2020

Amazing customer service, very professional! i had issues with my Hyundai and needed a new engine. Brian helped me get my car fixed quickly and kepted me informed with updated and got me into a rental More

by Bstudniski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers' lives. Thank you for choosing St. Cloud Toyota!

October 06, 2020

I love going to St. Cloud Toyota, they are always very helpful. I go to Alex for all my car needs, he is very friendly and dependable. More

by ANNIKA.JADE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Darsow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie Quinn
Oct 07, 2020 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

October 04, 2020

I have never dealt with st cloud toyota in the past but i will for sure try to deal with them for my next vehicle. Their service department is great to deal with, they had my Highlander service completed ab More

by DOUGIECULLY71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota and we look forward to working with you again in the future!

October 04, 2020

Skid plate had to be removed for an oil change. On the Skid plate had to be removed for an oil change. On the way home I could hear a rattle, one of the two bolts was almost gone, barely on. I tightened More

by BUELLX163
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gable
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. We appreciate having you as a customer!

October 04, 2020

Only did a test and did nothing else but still charged more than I expected. Tired of getting these requested rating emails so finally responding. More

by JOISCHOMMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Faber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback! We appreciate having you as a customer.

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