3,071 Reviews of St Cloud Toyota - Service Center
Great service. I have recommended St Cloud Toyota to my friends and family. Very professional and reasonably priced. Friendly service staff that listen and address the problem in a timely manner. friends and family. Very professional and reasonably priced. Friendly service staff that listen and address the problem in a timely manner. More
I got the complete details of the multi-point check and the service advisor gave a very good suggestions about my car. I enjoy the service at St. Cloud Toyota every single time. I like their professional the service advisor gave a very good suggestions about my car. I enjoy the service at St. Cloud Toyota every single time. I like their professionalism and they treat you like an old friend. More
They started working on the issue immediately and ran into some strange problems but stuck to it and persevered until resolved. These modern complicated cars can really be bugger to figure out sometimes into some strange problems but stuck to it and persevered until resolved. These modern complicated cars can really be bugger to figure out sometimes. More
It’s the best. I drop off my vehicle. Wonderful service gentleman drops me off at work and then they text and call to let me know my vehicle is done and everything is taken care of with the best service ~ gentleman drops me off at work and then they text and call to let me know my vehicle is done and everything is taken care of with the best service ~ Friendly and Efficient and competitive pricing. Best auto dealership I know !!! Dan Pope ans Ben the mgr always takes great care ! More
I had a 10:30 appointment and arrived on time. I sat there for and hour and a half watching other customers arrive and leave. Finally, when I was the only one left in the waiting room, my paperwork wa there for and hour and a half watching other customers arrive and leave. Finally, when I was the only one left in the waiting room, my paperwork was processed. By the time I got to my car nearly two hours were spent on an oil change and tire rotation. The least you could do is keep the customer informed as to why the delay is happening. More
Oil change and tire rotation, went very smooth, no complaints. I like Pulling into the garage and being met by someone and getting the text notification. complaints. I like Pulling into the garage and being met by someone and getting the text notification. More
At St Cloud Toyota service department excellent service is usual. basically the all team is just really friendly and helpful this is why I like to come and service my car over there is usual. basically the all team is just really friendly and helpful this is why I like to come and service my car over there More
Thanks! Always great service! Highly recommend you to others infact my coworker Brooke charboneau Bremer is a new customer of yours. Keep up the great jog others infact my coworker Brooke charboneau Bremer is a new customer of yours. Keep up the great jog More
I had a 9am appointment to install running boards. When I made the appointment I told them I lived out of town and would wait for it. They said it would take 90 minutes. At 10:30 they had not even started. made the appointment I told them I lived out of town and would wait for it. They said it would take 90 minutes. At 10:30 they had not even started. They said the tech ran into a problem and wouldn’t be done until 2 pm. Waiting 5 hours for a 90 minute job is totally unacceptable. I asked for my keys back and said I would take my business elsewhere. I do not plan to return to St. Cloud Toyota. I do not believe the tech ran into a problem. I believe I was bumped down the list. That is an extremely poor way to treat a customer. And, then I received a text at 1:00 to say the work on my vehicle was done. They never even started. I spoke with the service manager the following week. He was very apologetic and offered a free oil change. I am willing to give them a second chance. More
We got a nice loaner while ours was getting fixed. They kept us updated throughout the process. Greatly appreciated the washed vehicle when we picked it up. kept us updated throughout the process. Greatly appreciated the washed vehicle when we picked it up. More