St Cloud Toyota - Service Center

Work was done on time and prompt. Employees are always friendly and helpful. The waiting area was clean and comfortable. Service advisor gave good review of work done. friendly and helpful. The waiting area was clean and comfortable. Service advisor gave good review of work done. More

I will not go anywhere else for maintenance or purchases of a car. The staff is always very friendly and knowledgeable. I am never pressured and when the car is their for maintenance, they only advise and of a car. The staff is always very friendly and knowledgeable. I am never pressured and when the car is their for maintenance, they only advise and not push anything on me. More

I had to wait 8 days for an appointment. (scheduled on the Aug. 2nd when my maintainence light came on; appointment on the 10th) That's way too long to wait for a service appointment. the Aug. 2nd when my maintainence light came on; appointment on the 10th) That's way too long to wait for a service appointment. More

Always amazing service. Very thorough with specifics on what was done and what to expect in the future. Alex Darsow in Sales is absolutely incredible at finding a suitable upgrade too! Highly recommend! what was done and what to expect in the future. Alex Darsow in Sales is absolutely incredible at finding a suitable upgrade too! Highly recommend! More

My daughters Camry was brought to you with a howling noise in front right tire at speeds above 50mph. She was told there was cupping and needed new tires. Nobody could explain why only one tire had th noise in front right tire at speeds above 50mph. She was told there was cupping and needed new tires. Nobody could explain why only one tire had this problem. Just needs new tires. So, if you don't diagnose the problem of uneven wear, then all she is going to do is ruin a new set of tires if we followed your advice. I took the car to 2 different service centers for another opinion. Possibilities are a bad bearing, right front axel problem, maybe alignment, etc. Turns out to be right front axel and boot issue. We are getting that addressed first at another service center, then likely will put new tires on before winter. Very disappointed in SC Toyota service center after this experience. Troy More

The work was well done, but I would’ve appreciated more updates on the progress of the work. I was told it would take an hour and if. Was closer to an hour and a half. updates on the progress of the work. I was told it would take an hour and if. Was closer to an hour and a half. More

Very prompt and speedy service including oil change and 30,000 mile check up on my 2018 RAV4. Very pleased. Would highly recommend St. Cloud Toyota. 30,000 mile check up on my 2018 RAV4. Very pleased. Would highly recommend St. Cloud Toyota. More

Very helpful service associate. Got us right in when we had an issue with the splash guard dragging. Replaced the necessary parts within a reasonable time and at a reasonable cost. had an issue with the splash guard dragging. Replaced the necessary parts within a reasonable time and at a reasonable cost. More

When I first made the call to schedule my oil change appointment I asked if I would be getting a tire rotation too. The person who I was scheduling with gave me some attitude and said, “Well yeah, that’ appointment I asked if I would be getting a tire rotation too. The person who I was scheduling with gave me some attitude and said, “Well yeah, that’s included.” Then that person confirmed the time with me and I thanked them. Then when I recieved the email for my appointment confirmation, the time was incorrect. So I had to call back and ask them to switched it. So then finally they switched it. Otherwise I was content with how the appointment went. More

Takes way to long and they struggle with details. Last time got tire replaced didn’t reset tire sensors…they didn’t seem to care. When getting routine maintenance I requested they reset it…Then when call time got tire replaced didn’t reset tire sensors…they didn’t seem to care. When getting routine maintenance I requested they reset it…Then when calling me for an update (1.5 hours later) they got my vehicle mixed up with another and told me I needed a new sensor to then find out I didn’t and the tech got the vehicles confused…that’s reassuring! Get into my car after 2 hours and screen still says “maintenance required…see dealer” More