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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,066 Reviews

3,066 Reviews of St Cloud Toyota - Service Center

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August 25, 2021

I love the service. Everyone had a smile and was friendly. we were able to get in on a Saturday morning with no appointment needed. Thanks 👍😊 More

by TERESA.DUSTERHOFT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aleck Husby
Aug 26, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota, we appreciate having you as a customer!

August 25, 2021

was peaceful process and the scheduling person tried hard to make arrangements for me to get in. thank you. the people that washed the car should try a little harder to get the bugs off the windshield. More

by RWYFFELS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Faber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

St Cloud Toyota responded

Thank you for the great review and feedback! We appreciate having you as a customer!

August 25, 2021

Awesome service and very courteous from sales to the service department! They all made sure I received quality workmanship on my service visit. They even supplied me with a courtesy car of the same mo More

by DSCHABERT83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota, we appreciate having you as a customer!

August 24, 2021

I am pleased with the servicing of my car with St Cloud I am pleased with the servicing of my car with St Cloud Toyota. I have had my car serviced 4 times by them, and I have had no complaints. I liked w More

by CONSYON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

St Cloud Toyota responded

Thank you for the great review and continuing to choose St. Cloud Toyota! We appreciate having you as a customer!

August 23, 2021

Excelente servicio y además atención en mi idioma , español. Creo es importante tener personal con dos idiomas para mejor atención al cliente. Claro que recomendaría este dealer More

by javiserafin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Aug 24, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

August 22, 2021

techs turned off lights at oil change, fog lights wouldn't come back on. bulbs don't burn out at 30k, charged 60 for newbulbs More

by JKATCHMARK
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Dan Faber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

St Cloud Toyota responded

Thank you for taking the time to leave us feedback. We would like to learn more about your experience with us. Please call our service manager, Ben Becker, at 320-253-2581 at your earliest convenience.

August 22, 2021

Very slow and my service man wasn’t really knowledgeable. Bought the car brand new from here and never had a good time. Might try to go back one more time or otherwise not going back at all. More

by AUSTINKRUEGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitch Evens
2.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brink
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Darsow
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Gable
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eikmeier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker, at 320-253-2581 at your earliest convenience.

August 21, 2021

I have used your Service Center for many years and have been well satisfied. I would sat it ranks well compared to other service centers I have used More

by mross15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers' lives. Thank you for continuing to choose St. Cloud Toyota, we appreciate having you as a customer!

August 20, 2021

Dropped the car off for the 10k service, Dan informed us of a recall that he made time to get taken care of while the car was there. They washed the car for us before we got it back Dan and his crew are so More

by tylerhommerding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota!

August 20, 2021

The staff are very friendly and informative when discussing what was done and upcoming maintenance needs. The waiting area is pleasant and comfortable with great WiFi More

by ostbytimothy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

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