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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,066 Reviews

3,066 Reviews of St Cloud Toyota - Service Center

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September 02, 2021

Fast, efficient and all our questions were answered. The Comfortable seating area, for waiting customers, was appreciated and we enjoyed having a cup of coffee while waiting. More

by MARLENEPEYRON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 03, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota, we appreciate having you as a customer!

September 02, 2021

Very timely on doing the schedule service, service adviser was professional and went over results of the service. Waiting area and bathrooms were clean. Appt. set up for a recall. More

by CWAYNECROW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot name
Sep 03, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

September 02, 2021

Quick service! Brian is the absolute best! He is polite, knowledgeable and went the extra mile to help me get the sap off my car following my oil change. It is people like him that keep me coming back. More

by JEWEL4444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers' lives. Thank you for continuing to choose St. Cloud Toyota, we appreciate having you as a customer!

September 02, 2021

Pleasant people and very quick service. They did everything they were supposed to for my 1 year checkup. I feel comfortable about using my car and knowing it will run smoothly. More

by JHAGEN324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

August 30, 2021

brought my Highlander in because the paint is flaking off the front end. I asked that it be noted in my file . don't know if that ever happened. I was supposed to hear back from Ben Becker but I never did. I More

by JIM@WOODMACHINERYSYSTEMS.COM
Recommend Dealer
No
Employees Worked With
Ben Becker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2021 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this situation. We will pass this along to Ben and he will be in contact with you today!

August 29, 2021

Welcoming, efficient, trustworthy! The dealership did an excellent job outlining details of the service visit, while providing quality and efficient service overall. My wait in the dealership was short and More

by Mac D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota, we appreciate having you as a customer!

August 28, 2021

Purchase a used GMC at the Toyota dealership,thanks Trevor!! it had been 5 stars ever since, especially the service department. Thank you! I dont need 25 words More

by RICS_84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Jevne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota!

August 28, 2021

The car has only 80,000 miles on it, yet its gas pedal had to be replaced. What happened to the Toyota reputation? Secondly, Advisor Brian E. Was far from friendly. Whereas shuttle service is a given thin More

by PKJHA384
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Eikmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker, at 320-253-2581 at your earliest convenience.

August 27, 2021

We had an appointment at 8am for an oil change. there were already 6 other vehicles there, and our vehicle wasn't finished untill 9:45. More

by CARISSA.PFENINGER77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. We appreciate having you as a customer!

August 27, 2021

Rob Gable is nothing short of a phenomenal service provider and representative for St. Cloud Toyota. My family and I have been coming to and purchasing vehicles at Toyota for over 10 years. We are ver More

by Eskor Eyo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers' lives. Thank you for choosing St. Cloud Toyota, we appreciate having you as a customer!

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