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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,066 Reviews

3,066 Reviews of St Cloud Toyota - Service Center

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September 22, 2021

The service department at St Cloud Toyota has always been excellent. I may not like what they tell me I need but I have to trust that they are right even if they tell me I need four new tires when one can't More

by joytom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

St Cloud Toyota responded

Thank you for the great review and continuing to choose St. Cloud Toyota! We appreciate having you as a customer!

September 21, 2021

Overpriced and too many add ons that are not approved ie took my es330 in for a oil change 300 dollars More

by CRMOORMAN
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elem
Sep 22, 2021 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker at 320-253-2581 at your earliest convenience.

September 20, 2021

Service writer is good to work with. However service is poor. I get my oil changed there because I have free oil changed from the purchase of the vehicle however when I left after a simple oil change I get More

by TRVYOTA98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry we missed the mark in this case. We would like to learn more about this situation. Please call our service manager, Ben Becker, at 320-253-2581 at your earliest convenience.

September 19, 2021

The service department squeezed us in without a appointment when they were told we needed the car ready to attend my mother's funeral. That's service. More

by DAYCAREMOMSRULE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota, we appreciate having you as a customer!

September 18, 2021

The service department is always great. I highly recommend them to everyone. I have never had a bad experience. More

by Chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

St Cloud Toyota responded

Thank you for the great review and recommendation! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers' lives. Thank you for choosing St. Cloud Toyota, we appreciate having you as a customer!

September 17, 2021

Rob in your service department is a great asset and always goes the extra mile. More

by Konnichiwa63!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

September 16, 2021

Service was timely. All personal were polite and respectful. The waiting are was neat and clean. More

by gpsolien1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

September 16, 2021

Very efficient and helpful. They follow through with completing your request. Multitasking and listening skills are appreciated by us. More

by MJHOLLAND44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

September 16, 2021

Fast, reliable, and reasonable price and a free outside car wash. Very professional, Thanks Much More

by PRAIRIEDOG04
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer!

September 11, 2021

had 11 am appt. showed up at 10:30 am took me in when I arrived. The service techs are very friendly and professional. Thank you for the outstanding service. More

by frijoles68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota believes in going the extra mile to make sure our customers leave happy. Thank you for choosing St. Cloud Toyota, we appreciate having you as a customer!

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