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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,008 Reviews

3,008 Reviews of St Cloud Toyota - Service Center

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February 17, 2024

Exceptional as usual I could not ask for anymore concern about the customer. Very helpful More

by DDONAIS
Recommend Dealer
Yes
Employees Worked With
Johnathon James bugs
Feb 19, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

February 11, 2024

Took a little longer then usual, was there for 2 hours for an oil change and tire rotation. More

by fatroyal16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Erlandson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

St Cloud Toyota responded

Thank you for the feedback. We apologize for the long wait, and we will try to improve on it.

February 10, 2024

Had an appointment for 2pm for an oil change. Was there for 3 plus hours with no updates. The text message said my vehicle was done, yet no one updated me and I was still left waiting. More

by LOMM0002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Eikmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our assistant service manager, Lori Heinz at 320-253-2581 at your earliest convenience.

February 08, 2024

Everything went as planned. The service department personnel were professional, courteous, and made sure that we were well taken care of. More

by stevewhome
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

February 07, 2024

Service was responsive and thorough. Brian was effective communicating what needed to be done and the dealership made it as seamless as possible for me during the repairs. More

by borgertdj
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 08, 2024 -

St Cloud Toyota responded

Thank you for the wonderful review. We appreciate having you as a customer!

February 04, 2024

Our car buying experience was great. Adam was professional and his customer service top notch. However when we called to get service on the warranty the service person told us we had t More

by CABREKER98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Never got the chance to get service
Feb 05, 2024 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our assistant service manager, Lori Heinz at 320-253-2581 at your earliest convenience.

February 03, 2024

Trevor was a great help. The sale went smoothly and I love my RAV4. Only drawback was the 4 hours it took for the buy. It was a drawn out process. More

by cmhaeny
Recommend Dealer
Yes
Employees Worked With
Nate Laudenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Jevne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Alsdurf
Feb 05, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

January 16, 2024

Greeted quickly upon arrival, speedy service, good explanation of work completed. I received friendly service. More

by tjgriz314
Recommend Dealer
Yes
Jan 16, 2024 -

tjgriz314 responded

Speedy, friendly service!

January 16, 2024

Always efficient and knowledgeable Scheduling is easy on line. Ev eryone friendly. Techs knowledgeable and efficient More

by Cjsmith4
Recommend Dealer
Yes
Employees Worked With
Mo
Jan 22, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

January 16, 2024

Fine ok good service Ok fine it was great. Don't want to use eleven more words More

by gmlashinski
Recommend Dealer
Yes
Jan 22, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

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