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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,081 Reviews
Call Service Center (320) 253-2581

3,081 Reviews of St Cloud Toyota - Service Center

Sort by
June 05, 2025

Good service, friendly and professional staff. Everything I needed to get done was done timely and quickly. More

by DOUGSLIPKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
4.0
This rating includes all reviews, with more weight given to recent reviews.
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June 05, 2025

When I arrived they were ready to take my vehicle to start the repairs. Nat even provided a coupon to reduce my cost. The vehicle was done before I expected. As far as I know the repairs are great but More

by TLWOZ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Erlandson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 04, 2025

St. Cloud Toyota staff are kind, friendly, and helpful whenever I have a question or go in for maintenance. More

by PIANOPLAYER8921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Bakken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2025

Interior of car/passenger seat was dirty after service, advisor had car detailed and apologize. Not sure why car should get dirty during service. More

by dlinn55042
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Bakken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback.

May 26, 2025

I believe both Mikayal Bakken and St. Cloud Toyota are conscientious and personally concerned to provide quality service to their customers. More

by ht
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Bakken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

May 26, 2025

I live 3 hours away from St Cloud. I needed a sensor for my transmission and a catalytic converter. It took a week. St Cloud Toyota provided a rental vehicle for me. Excellent job. More

by Gkoskela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

May 23, 2025

St cloud Toyota is always prompt, accurate and efficient. I would recommend them to anyone. More

by donnsawyer
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mikayla Bakken
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

May 19, 2025

It took way to long to do a basic oil change and tire rotation. 1.5 hours with kids in a waiting room is miserable More

by tlnathe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mikayla Bakken
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we partially missed the mark in this case. We apologize for the long wait.

May 12, 2025

2 of the air caps on the tires were missing after service. Sorry to say this. More

by Dianne
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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May 13, 2025 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case.

May 09, 2025

Normally excellent service, this experience was terrible It took 2.5 hours for an oil change and tire rotation. More

by BSPARR926
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2025 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. Please give us a call if there's anything else we can do for you.

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