Back

St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,008 Reviews

3,008 Reviews of St Cloud Toyota - Service Center

Sort by
November 22, 2024

The service staff was polite and courteous but having a one week old vehicle break down is very disappointing. They thought it would take 2-1/2 hours to fix but it took almost 8. And it is not fixed, I can More

by bob.pederson
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mo Ali
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Quick and on time. The car drives like new. The waiting room has changed ! Staff has been very supportive and helpful! More

by KEVINMIELKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Bakken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete is awesome !
November 15, 2024

Very professional, excellent customer service. Goes above and beyond Has a cool Ford rally car. More

by daltonforeal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Bakken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 11, 2024

The service was excellent and speedy. They explained what services they provided and what service is needed next. I appreciate the complementary car wash. More

by wentlandma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 09, 2024

Toyota had our car for 5 weeks without communication. We had to keep calling for updates. More

by HONERFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Eikmeier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. If there's anything we can do for you to resolve the issue, please call our service manager, Lori Heinz, at 320-253-2581 at your earliest convenience.

November 04, 2024

2+ hours for a oil change/tire rotation. Left the contents of the glove box on the passenger seat. Put the dirty cabin filter back in with acorns still lodged in the pleats. Half way home (5 More

by Dschaible
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharmeta Hendrickson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Lori Heinz at 320-253-2581 at your earliest convenience.

October 31, 2024

It's great! Am always treated well. Friendly. Been a customer 12 years. Great coffee2😏 More

by Sharonhell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Findley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Laudenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharmeta Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

October 30, 2024

Ms. Hendrickson was very cordial and listened to what I said! I’ll be back. More

by MATTSONBG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharmeta Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

St Cloud Toyota responded

Thank you for the wonderful review! We appreciate having you as a customer.

October 23, 2024

I’m an elderly woman taking care of my car. I appreciate the respect I get from Dan Faber when arranging for service and repairs. More

by KRISTINHALONEN
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

October 17, 2024

Friendly service, quick results and a comfortable waiting area! The only thing that would’ve made it better would’ve been complimentary drinks other than water and coffee. More

by dylanwelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Starc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

1
...