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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,026 Reviews

3,026 Reviews of St Cloud Toyota - Service Center

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January 05, 2025

⭐⭐⭐⭐⭐ I took my Toyota Tundra to St. Cloud Toyota for routine maintenance and couldn’t be happier with the service I received. The team was professional, efficient, and thorough from sta More

by Mohammad
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikayla Bakken
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

Sales and service are friendly, can trust what they say, customer service is top notch. More

by NEILSKI24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Knettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

The work is done quickly and efficiently. I like it when you let me know when future maintenance things should be done. More

by GENEELEANOR58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

Very friendly and helpful staff, quick turn around time for oil changes and tire rotations. More

by andrew_petersen19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Erlandson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

December 26, 2024

The technical never called me back when I had questions about my car and I got charged even though my vehicle was not fixed More

by JILLHANNAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Eikmeier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we partially missed the mark in this case. Please call our service manager, Lori Heinz, if there's anything else we can do for you.

December 21, 2024

When I drove in for my oil change appointment a guy walked by me and asked if I had an appoinmet and I said yes and he said really then he just walked away without saying anything else and leaving me i More

by GHEMPECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we partially missed the mark in this case. Please call our service manager, Lori Heinz, if there's anything else we can do for you.

December 16, 2024

They do a nice job staying on top of my sons car. Always kind and easy to talk to. More

by pl1875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

December 13, 2024

ALWAYS PROFESSIONAL, KIND, AND DETAILED. NO WORRIES WHEN I TAKE MY CAR THERE AND GET IT BACK. I CANNOT RATE THE PEOPLE BECAUSE I DO NOT REMEMBER WHO THEY WERE.......BUT I THINK THEY ARE AL More

by GAIDORMIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Laudenbach
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sharmeta Hendrickson
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Starc
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

December 12, 2024

Fantastic, awesome service; extremely helpful! I will bring my car back when / should issues arise. Thank you! More

by heidigaetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy.

December 12, 2024

Excellent service, very helpful. Got my20;000 mile service done with in an hour! Great Dealership! More

by WINDYOFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy.

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