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St Cloud Toyota - Service Center

Waite Park, MN

4.5
3,090 Reviews

3,090 Reviews of St Cloud Toyota - Service Center

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June 16, 2025

What was the point of an appointment when I had to wait for 1.5 hr for an oil change. Nobody knew anything about my vehicle when I returned to pick it up and I had to wait even longer. Was given wrong keys More

by marybricco
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Faber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. If there's anything else we can do for you, please call the service manager, Ben Becker, at 320-253-2581.

June 15, 2025

My oil change service was on time, quick and thorough. I appreciate their professional staff and service. More

by MMERKLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

June 13, 2025

Rob was very friendly and did a great job explaining what was completed on my vehicle. More

by Kate
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

June 13, 2025

This dealership is wonderful! They are prompt, friendly, and informative. I appreciate them. Thank you! More

by kittentess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Jun 17, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

June 13, 2025

This dealership is wonderful! They are prompt, friendly, and informative. I appreciate them. Thank you! More

by kittentess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Jun 17, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

June 10, 2025

In 2013 I bought my Tacoma at this dealership and love it! I have 219,000 miles on the truck and have only had to do general maintenence. About five years into owning the truck I was told I needed to r More

by Mynczywor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Gable
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker, at 320-253-2581 at your earliest convenience.

June 09, 2025

I rated the sevice I don't have any thing else that I would like to add. More

by scweb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikayla Bakken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

June 09, 2025

Service was good. Went in for recall to Tite bolts in rear seat recall. For what ever reason they went in under my hood and forgot to latch it. The hood popped up goin More

by Spalmer5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordon Minks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we partially missed the mark in this case. If there's anything else we can do for you, please call our service manager, Ben Becker, at 320-253-2581 at your earliest convenience.

June 07, 2025

Very helpful dealership. The service techs act professional and are polite and friendly. Thank you for being helpful. More

by janebauerly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Erlandson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

June 05, 2025

When I arrived they were ready to take my vehicle to start the repairs. Nat even provided a coupon to reduce my cost. The vehicle was done before I expected. As far as I know the repairs are great but More

by TLWOZ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Erlandson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

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