3,090 Reviews of St Cloud Toyota - Service Center
What was the point of an appointment when I had to wait for 1.5 hr for an oil change. Nobody knew anything about my vehicle when I returned to pick it up and I had to wait even longer. Was given wrong keys for 1.5 hr for an oil change. Nobody knew anything about my vehicle when I returned to pick it up and I had to wait even longer. Was given wrong keys. No snacks! Not the Toyota experience I am accustomed to. More
In 2013 I bought my Tacoma at this dealership and love it! I have 219,000 miles on the truck and have only had to do general maintenence. About five years into owning the truck I was told I needed to r it! I have 219,000 miles on the truck and have only had to do general maintenence. About five years into owning the truck I was told I needed to replace all of my lug nuts.... they were over $200! About two years ago they recommended I change them again.... they now cost over $300!! Due to this I started taking my truck to other businesses. I brought up the issue each time and was told they were fine. I just went back after staying away for a few years. They refused to rotate my tires because it is s safety risk. I would be willing to replace the lug nuts if they weren't marking them up so much. I could easily get them online for less than half the price. I won't be returning to this dealership unless I plan on buying another Toyota truck. More
I rated the sevice I don't have any thing else that I would like to add. would like to add. More
Service was good. Went in for recall to Tite bolts in rear seat recall. For what ever reason they went in under my hood and forgot to latch it. The hood popped up goin Went in for recall to Tite bolts in rear seat recall. For what ever reason they went in under my hood and forgot to latch it. The hood popped up going down the highway. More
Very helpful dealership. The service techs act professional and are polite and friendly. Thank you for being helpful. The service techs act professional and are polite and friendly. Thank you for being helpful. More
When I arrived they were ready to take my vehicle to start the repairs. Nat even provided a coupon to reduce my cost. The vehicle was done before I expected. As far as I know the repairs are great but start the repairs. Nat even provided a coupon to reduce my cost. The vehicle was done before I expected. As far as I know the repairs are great but I will have to see after a bit to make sure everything works in the future. More