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St Cloud Toyota

Waite Park, MN

4.6
5,521 Reviews
St. Cloud Toyota has been family owned and operated for over 50 years. We take pride in serving our customers with honesty, integrity and trust. We are a full service dealership offering you a great selection of both new and used vehicles. We can also help you get the most competitive financing terms around, and we are here to service and maintain your purchase to keep it running for years to come.
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418 Second Street South

Waite Park, MN

56387

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Showing 5,521 reviews

August 24, 2022

My sales representative Rick Knettel was personable and made the vehicle purchase an enjoyable/easy buying experience. The building is clean and the staff was friendly and helpful. Overall a wonderful expe More

by TOM.KNETTEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Knettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Evens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Darsow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 21, 2022

I am very pleased with my appointment. It was completed very timely. Everyone was polite. Mr. Graham’s even connected my new phone to my car so I can talk hands free if needed while I dri More

by TLWOZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
Aug 22, 2022 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy.

August 21, 2022

Our truck took a long time to show up, but so far, we're pleased. It's our 4th Tundra... Thanks for not marking it up above MSRP. Too many are doing this. Nate was a pleasure to deal with. Compared to More

by astroboy69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Laudenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Darsow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone.

August 20, 2022

Straight forward and honest. They were also very accommodating. I would definitely purchase again from St Cloud Toyota. More

by mjyoung1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Knettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Evens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 20, 2022

Excellent experience at St Cloud Toyota! Nate, Tom and Alex made leasing my new car so easy! More

by Carla_Faye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Findley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Laudenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Darsow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 19, 2022

Our sales rep, Jonathan was outstanding. Listened to our needs and steered us to the right vehicle. He was patient and extremely courteous. The financial aspect went well but felt a bit rush More

by ronziggy4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Darsow
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pappenfus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alem Sanchez
Aug 22, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 18, 2022

My vehicle's trunk swings hard when it opens. A tech checked and stated that the trunk strait needs to be replaced but they won't run it through Toyota warranty because they think there's damage. More

by yahye202
Recommend Dealer
Yes
Employees Worked With
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamrarai Schouveller
Aug 24, 2022 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Our service manger, Ben Becker has tried to contact you. Please call 320-253-2581 at your earliest convenience.

August 18, 2022

I was very nervous when I started looking for a vehicle. My salesman (Jonathan) listened to my wants and needs in a certain vehicle, and made me feel comfortable. I LOVE my new car. More

by micaylaj3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Pappenfus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2022 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers’ lives.

August 18, 2022

Good service, representatives provided good information on servicing my vehicle. Technicians are knowledgeable and serviced my vehicle quickly. More

by jski0975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gable
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

August 18, 2022

Seems to be well organized operation. Quite busy to get an appointment in a hurry. More

by irenedpierce
Recommend Dealer
Yes
Employees Worked With
Dan Pope
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

St Cloud Toyota responded

Thank you for the review! We appreciate having you as a customer. If there's anything else we can do for you, please let us know.

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