St Cloud Toyota

Caleb was great to deal with buying our new Rav 4. Highly recommend him! Our service getting the under coating done was a little frustrating for my husband. He had to bring it in and they said it woul Highly recommend him! Our service getting the under coating done was a little frustrating for my husband. He had to bring it in and they said it would be done by the afternoon and they needed it until the next day. So our score for the service department would be a 4 star for now. I hope that changes to a 5 star on our next visit. More

Very depersonalized. I was texted only for communication that needed authorization to be done. I didn't notice the text for quite a while. Too busy to walk into the lobb I was texted only for communication that needed authorization to be done. I didn't notice the text for quite a while. Too busy to walk into the lobby and ask? They know I was waiting. Charged me for the tire rotation which was to be covered under Toyota Care. Why didn't they know? People were friendly but you've lost the human touch; ultimately customer service is what brings people back. More

very helpful and nice. A sales employee also took time out of his day to help with my navigation system. very much appreciated. A sales employee also took time out of his day to help with my navigation system. very much appreciated. More

Kyle is the best and very personable. He did a great job and made us feel comfortable He did a great job and made us feel comfortable More

Kyle was so nice. He was very patient and respectful. The finance guy helped us find a payment that worked for us. He was very patient and respectful. The finance guy helped us find a payment that worked for us. More

Great dealership with exceptional customer service. Have driven Toyotas for the past 7 years and wouldn’t drive anything else. Have driven Toyotas for the past 7 years and wouldn’t drive anything else. More

The shuttle service took an hour and forty-seven minutes to pick me up after the service was complete. The service technician tore the cabin air filter during the inspection and expected me to buy a new to pick me up after the service was complete. The service technician tore the cabin air filter during the inspection and expected me to buy a new filter, when I asked the service writer about the filter he said “ that’s too bad”. I use this oil change service as a convenience. It was less than convenient. I’m going back to changing my own oil and basic service More

Service was what we would expect to receive having our hase the warranty for our car. The people we worked with were kind and helpful. hase the warranty for our car. The people we worked with were kind and helpful. More

You need to find a new internet sales person Jordon doesn’t do a good job following up with your potential customers First and last experience with your company Very disappointing doesn’t do a good job following up with your potential customers First and last experience with your company Very disappointing More

Extremely easy to work with, very communicative and helpful through the whole process. Adam was very professional, did not try to sell me on things I did not want, and worked to get my 2024 Tacoma quic helpful through the whole process. Adam was very professional, did not try to sell me on things I did not want, and worked to get my 2024 Tacoma quickly. I highly recommend Adam and St. Cloud Toyota! More