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St Cloud Toyota

Waite Park, MN

4.6
5,431 Reviews
St. Cloud Toyota has been family owned and operated for over 50 years. We take pride in serving our customers with honesty, integrity and trust. We are a full service dealership offering you a great selection of both new and used vehicles. We can also help you get the most competitive financing terms around, and we are here to service and maintain your purchase to keep it running for years to come.
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418 Second Street South

Waite Park, MN

56387

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Showing 5,431 reviews

December 07, 2022

Waited 1 and a half hours for tire rotation, this was my first service since the purchase of my new car More

by JESUS.MACHUCA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Faber
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

St Cloud Toyota responded

Thanks for the 3 star review and feedback. We apologize for the long wait. Please let us know if there's anything we can do for you.

December 07, 2022

I bought my vehicle from the location in Waite Park. I worked with Rob and I would have to say this guy is a legend and true gem to work with. My other vehicle was totaled, and I had limited time on t More

by Pat Stradal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone. We sure are lucky to have Rob!

December 07, 2022

2 hours for an oil change is ridiculous had to take my vehicle to another mechanic to fix my alignment because you guys xxxxed it up with the tire rotation More

by PETEY2185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know
Dec 08, 2022 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker at 320-253-2581, or let us know your name and/or phone number so we can reach out to you.

December 07, 2022

we have had excellent past experience with St Cloud Toyota. While the long Wait for delivery tested our patience, they did their part in managing the wait. More

by Jerry johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nate Laudenbach
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

December 06, 2022

The staff at St Cloud Toyota were super friendly and helped us with all of our needs Thank You. More

by fob47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Laudenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mick Henkemeyer, Marc Alsdurf
Dec 06, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

December 06, 2022

Update: after posting the review below the service manager contacted me and proposed a plan to make things right. While I have not been able to reschedule the work yet, I was impressed by the attentio More

by rhetdoc97
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
I don’t know who did the work and messed it up. I do know he couldn’t be bothered to log the start time of the job
Dec 07, 2022 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker at 320-253-2581 at your earliest convenience. Or, let us know your name and/or phone number so we can look up your account and give you a call.

December 03, 2022

Great customer service team! They are friendly and knowledgeable. They kept me updated on the status of my vehicle. More

by SARAHSOLHEIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Becker
Dec 05, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

December 01, 2022

They are very accommodating. We were happy to deal with them. We will use them in the future. More

by Gregholthaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin Graham, James Niemuth
Dec 02, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

December 01, 2022

Rob was so pleasant and knowledgeable! He took his time going over all aspects of the vehicle and answering tons of questions. Mitch was efficient and helpful with getting the financing ta More

by tdmnj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Evens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Viemeister
Dec 02, 2022 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone.

November 29, 2022

Had a great experience trading in and buying my new vehicle. The process went smoothly! More

by TRUKRSDAUGHTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Evens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Laudenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Viemeister
Nov 30, 2022 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

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