St Cloud Toyota

Easiest car buying experience I've probably ever had. I did my home work so appreciated that their numbers were fair and didn't have to play any silly games. I felt they went the extra mile which I greatl did my home work so appreciated that their numbers were fair and didn't have to play any silly games. I felt they went the extra mile which I greatly appreciated! I got a great car too! More

Amber was great to work with. She was pretty new to the dealership at the time I came in to look at cars but let me know this. I was looking for a Prius but there were none available to purhcase at the ti dealership at the time I came in to look at cars but let me know this. I was looking for a Prius but there were none available to purhcase at the time but she offered to have me test drive one so I could see if that was really what I wanted. Loved the car so checked with other dealerships since St. Cloud Toyota didn't have any right then. I did not end up purchasing one and on a Friday a few weeks after my visit to St. Cloud Toyota, I received a call from Amber letting me know they had a Prius available if interested. Went the next afternoon and bought the car from her-she was great, I appreciated her follow up and made my experience smooth and easy-Thank You- now can you work with the service people-they need some of your customer service ability! More

I brought my 2011 Prius in for first oil change and asked to have the antenna looked at because it looked like it was not completely attached at the base/molding. The tech accused me of backing into somethi to have the antenna looked at because it looked like it was not completely attached at the base/molding. The tech accused me of backing into something to cause this to be bent. I explained that I did not back into anything, there were no marks on the antenna as they could clearly see and it was never inside anything to back up and hit the antenna. He continued to accuse me of causing the damage-I asked to speak to manager-same thing basically and that it would have to be looked at by Toyota rep sometime in the next 2 weeks to detemine if they would approve fixing this. I am not happy or satisfied and now wonder if they performed the oil change correctly, if not am I going to have to pay for further issues caused by them because they will accuse me of creating the problem rather than accept responsibility. That was July 5. Still have not heard when the Toyota rep is supposed to look at the antenna- crappy service, crappy follow up and I really don't want to go back there for service but am limited in choices so will probably have to. The sales folks, however, are awesome and really enjoyed working with them when buying my car-just not expecting the poor customer service in the service area so was shocked and disappointed. More

Our sales person was friendly, helpful, and listened to our questions. We did not feel pushed or uncomfortable. We were shown the vehicles we requested. We met the finance person who explained different our questions. We did not feel pushed or uncomfortable. We were shown the vehicles we requested. We met the finance person who explained different options available. When we asked a question that our sales person could not answer, we were taken to someone who was able to answer it. We were treated with respect and felt the sales person was willing to work for us and with us. We would definitely go back for our next vehicle and give this dealership a great rating. More

We recently purchased a RAV4 from St. Cloud Toyota. This was an extremely positive experience. Jeff, our salesperson, was a great aspect of this experience! He was courteous, friendly, and considerate. He m was an extremely positive experience. Jeff, our salesperson, was a great aspect of this experience! He was courteous, friendly, and considerate. He matched a vehicle to meet our needs, was able to answer all our questions, and was very knowledgeable of the model and features of our vehicle. He was extremely patient with us as we test drove multiple times! The staff helping with the paperwork were very thorough, knowledgeable, and professional as well. What a top notch dealership! More

We had a great salesman and a very good experience when looking and buying our new Toyota Venza. Andrew was very friendly and knowledgable when we asked questions about the different vehicles. We enjoy our looking and buying our new Toyota Venza. Andrew was very friendly and knowledgable when we asked questions about the different vehicles. We enjoy our new vehicle very much. Thanks goes to Andrew and Jamie both for all thier help in our purchasing this vehicle. More

I got a great used little sleek sporty black Corolla! It so fits me! Small and fast! Oh, did i mention, it is fabulous on gas! I love it! so fits me! Small and fast! Oh, did i mention, it is fabulous on gas! I love it! More

Great people to work with. Very flexible and open with all communication. Provide direct answers to all quesstions. would highly recommend dealership to anyone looking for a Toyota. all communication. Provide direct answers to all quesstions. would highly recommend dealership to anyone looking for a Toyota. More