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St Cloud Toyota
Waite Park, MN
5,502 Reviews
St. Cloud Toyota has been family owned and operated for over 50 years. We take pride in serving our customers with honesty, integrity and trust. We are a full service dealership offering you a great selection of both new and used vehicles. We can also help you get the most competitive financing terms around, and we are here to service and maintain your purchase to keep it running for years to come.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 5,502 reviews
October 02, 2015
Buying my 2nd Sienna in 18 months Last week I drove into the dealership to have my new tires rotated. I left an hour and a half later with a new Sienna. I purchased a new Sienna 18 m Last week I drove into the dealership to have my new tires rotated. I left an hour and a half later with a new Sienna. I purchased a new Sienna 18 months ago and drive lots of miles. On an earlier service visit I talked with my salesman, Jeff Pagel, and asked him to run some numbers on when it would be advantageous to trade in my 2014 for a new one, without adding much to the monthly payment. He ran the numbers and it didn't work at that time. When I ran into him last week, the interest rate had changed and he had the vehicle on the lot I was interested in. He and the general manager worked with me and we struck a deal that was very similar to the one I had agreed to a year and a half earlier. I now own a 2015 Sienna with 0 miles on it. Thanks to Jeff and GM for working a deal that I couldn't refuse. I have dealt with this dealership now for about 4 years and it is all top shelf. More
by SCpitcher
August 19, 2015
New Camry My wife and I were looking to take advantage of the 0% financing while upgrading to a family car. We loved the 2015 Camry we test drove with D'Arcy. My wife and I were looking to take advantage of the 0% financing while upgrading to a family car. We loved the 2015 Camry we test drove with D'Arcy. The dealership's offer for my wife's Yaris was well above what we were expecting, and then they went even higher when another dealership offered more. They matched the price and got us into a great vehicle that we hope to have for a long time. Everyone we dealt with was great! More
by MLPacks
June 05, 2015
Bill upset with Sales Mgr Wanted to buy the wife a good car to use--set my price at 10000$, and started looking. I had a good Salesman in Matt Hardt and would recommend him to Wanted to buy the wife a good car to use--set my price at 10000$, and started looking. I had a good Salesman in Matt Hardt and would recommend him to anyone. I felt sorry for him because everything we looked at was real filthy inside--then the vehicle we bought had all kinds of problems. Took it back after 200 miles and they tried to fix most of the trouble. With these problems the wife said no to this car. So we picked out a couple more units, then the Sales Mgr. Justin said it was worth 1000$ less because they had to fix things , which should have been done before the sale, After a argument for some time he finally gave us our money toward a Ford Fusion, which we bought after it was sent back 3 times to be cleaned up. Now that we took it he wouldn't give me 2 keys with it. Said I had to go to a Ford dealer to get a key which is over 100$. I haven't done tis yet and still waiting for them to give me a key---they don't seem to talk to me anymore. More
by Up set Sharon
Employees Worked With
Matt Hardt, He was very good
April 26, 2015
I'm Pleasantly Surprised. Thank you to Derek D'Arcy and the entire dealership for being good to their word and taking care of our needs on our purchase of a 2011 Toyota Sienna. Thank you to Derek D'Arcy and the entire dealership for being good to their word and taking care of our needs on our purchase of a 2011 Toyota Sienna. Derek was very patient and informative with us as this was the first time we have ever looked at a Toyota vehicle. He guided us to the perfect vehicle. Justin H. also worked hard in the finance department to get the payments to a level I was comfortable with even though that involved multiple calls to work it out with a bank. I felt that they dealt fairly with me and when I asked for a windshield ding to be repaired and the hood buffed out I expected minimal effort or expense on their part when they agreed to fix them. Low and behold, they ended up replacing the windshield because it couldn't be patched properly and they re-painted the hood because the chips and marks wouldn't buff out. I had asked a lot less of other dealers in the past and got nothing so I am very thankful to all involved for being good to their word and following through with what was promised. This dealership earned my trust. More
by Craig&Darcee
Employees Worked With
D'Arcy D, Justin Hollenkamp
April 06, 2015
Thanks D'Arcy!!!!! Here is a shout out to D'Arcy!!! Thanks so much for helping us drive home in our new Tundra!! Love it and you helped make it happen!! Thanks for all Here is a shout out to D'Arcy!!! Thanks so much for helping us drive home in our new Tundra!! Love it and you helped make it happen!! Thanks for all you did!!!! Ron & Gerri More
by Ron&Gerri
Employees Worked With
D'Arcy D
March 03, 2015
argumentative sales manager I went to the dealership at approximately 6:45 pm on March 2 2015. I called them, short notice, on my way up from the cities. When I got there to look I went to the dealership at approximately 6:45 pm on March 2 2015. I called them, short notice, on my way up from the cities. When I got there to look at a 2011 4runner I was amazed that they didn't take the time to even wash it. The sales man Dick W. Was more than polite and helpful, and truth be told, I had planned on purchasing a vehicle before I left that night. When it came to negotiations I wasn't concerned with the initial low ball trade offer. When asked if that would work I said no. So I countered an equally ridiculous offer in which the sales manager (Justin) decided he would change tactics. He scribbled an infantile jab on the counter offer, and I, feeling insulted by the immature remarks politely asked for my keys back in order to leave. Apparently this cued the "so called " sales manager to feel the need to further berate me with with argumentative and pointless remarks which furthered my agitation towards the mounting situation. I can honestly say that I have never been treated that way before by someone trying to sell me something. I can say that for me, the insult and argue sales technique was not successful. I will be taking my business to a more professional sales team and I urge others to do the same. More
by SJW
Employees Worked With
Dick W & Sales manager Justin.
October 26, 2014
Scion IQ I just want to say "Thanks" for all your help with regards to our purchase of our 2012 Scion IQ. This little car is truly amazing, and will fit our I just want to say "Thanks" for all your help with regards to our purchase of our 2012 Scion IQ. This little car is truly amazing, and will fit our needs perfectly! St. Cloud Toyota is a very user friendly car dealership, and the online inventory web site is a great addition, for prospective buyers/shoppers. We will be back :) Again, thank you for your assistance, and we wish you the best. More
by hoagie1010
Employees Worked With
Eric Soltis
September 01, 2014
lied to me I bought a 2002 BMW 530i with 153000 miles on it for 5800 (top of kbb range is 6200, talked them down from there) car had traction and abs lights on b I bought a 2002 BMW 530i with 153000 miles on it for 5800 (top of kbb range is 6200, talked them down from there) car had traction and abs lights on but i guess thats not an issue, as they took nothing off for it. I was told it was a one owner car. So after having it a while, i found that the Northland Auto sticker on the trunk is from a used car dealer. Therefore, the salesman lied to me about the car being one owner. More
by gotme11
Employees Worked With
August 26, 2014
2014 Prius v Five We were working with a Metro Toyota Dealer ship on a new 2014 Prius v Five and were on our way up north and decided to stop at St. Cloud Toyota. Boy a We were working with a Metro Toyota Dealer ship on a new 2014 Prius v Five and were on our way up north and decided to stop at St. Cloud Toyota. Boy are we glad we did, we were looking at interior colors in the cars on the lot and Peter Schugel came over right away asked what we were looking for / wanted and answered all of our questions. He took our Trade vehicle information and started to working on the deal right away. Peter called us that night and told us that the price we wanted for our trade was in the ball park. Peter and Justin Hollenkamp work the deal we needed. They found the car we wanted, had it delivered and we got our Prius v Five in time to drive too Ohio for the birth of our first Granddaughter! Working with all of the folks at St. Cloud Toyota was a pleasure, great dealership, customer orientated! More
by jtmartin8183
Employees Worked With
Justin Hollenkamp
June 22, 2014
2014 Toyota Sienna Great experience buying our van. Great staff that was not pushy and answered all of our questions. Got us a great price and good deal for trade in on Great experience buying our van. Great staff that was not pushy and answered all of our questions. Got us a great price and good deal for trade in on my old car. Will definitely be looking there first for our next car. More
by BrandonOchs
