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St Cloud Toyota

Waite Park, MN

4.6
5,430 Reviews
St. Cloud Toyota has been family owned and operated for over 50 years. We take pride in serving our customers with honesty, integrity and trust. We are a full service dealership offering you a great selection of both new and used vehicles. We can also help you get the most competitive financing terms around, and we are here to service and maintain your purchase to keep it running for years to come.
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418 Second Street South

Waite Park, MN

56387

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Showing 5,430 reviews

January 08, 2023

First I had to wait 3 weeks for an appt for a 20,000 check up (note: the last check up I was told they couldn’t do the recall because they didn’t have the right tech there… but I had specifically called More

by Usernamenotfound
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Gable
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candi Obrien
Jan 09, 2023 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Lori Heinz at 320-253-2581 at your earliest convenience, or let us know a good phone number to reach you.

January 08, 2023

Great experience, received well and professionally got my oil change done in one hour in a half and was out of there .. More

by Diazjuan9002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismail Abukar, Marvin Graham
Jan 09, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

January 06, 2023

Great in and out experience. My family has been working with Rick since 2007. Always a great experience. They care about their customers and won’t steer you wrong. They are as re More

by Nathan Isaacson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Knettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers’ lives.

January 06, 2023

They have fantastic customer service in their service department. You feel well taken care of. As an owner of an older vehicle, I appreciate there efforts to be cost effective, offer less expensive al More

by RTENOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candi Obrien
Jan 09, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

January 05, 2023

Th battery on my Prius died after 12 years of use. St. Cloud Toyota fit me into their schedule and replaced it with a new battery. The customer service is great! They are friendly, patient, and try to More

by nsheikhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Jan 06, 2023 -

St Cloud Toyota responded

Thank you for the great review! The St. Cloud Toyota team works hard to go the extra mile so our customers leave feeling valued and satisfied.

January 04, 2023

I‘be bought several vehicles from St Cloud Toyota and they’ve treated me excellent on sales and service More

by drsand55
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bruce Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Knettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Alsdurf
Jan 05, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

January 04, 2023

On line batteries deal did not work for me very disappointed didn’t get a better price More

by MOB18214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker at 320-253-2581 at your earliest convenience.

January 03, 2023

Overall experience was ok except for the fact we just noticed 2 big dents on top the vehicle. Didn’t notice these when we drove and inspected the vehicle, it then went to get detailed. ?? More

by sswinter
Recommend Dealer
Yes
Employees Worked With
Mitch Evens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Feldewerd
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker at 320-253-2581 at your earliest convenience.

January 01, 2023

They were very nice and got us the best interest that they could will recommend any one to them More

by debmidas626
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Feldewerd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Kleinschmidt
Jan 02, 2023 -

St Cloud Toyota responded

Thank you for the wonderful review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customer's leave happy.

January 01, 2023

Good service. Forgot the car wash but slushy roads would’ve made it dirty right away anyway. More

by SBAIERPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
Jan 02, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

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