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St Cloud Toyota

Waite Park, MN

4.6
5,430 Reviews
St. Cloud Toyota has been family owned and operated for over 50 years. We take pride in serving our customers with honesty, integrity and trust. We are a full service dealership offering you a great selection of both new and used vehicles. We can also help you get the most competitive financing terms around, and we are here to service and maintain your purchase to keep it running for years to come.
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418 Second Street South

Waite Park, MN

56387

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Showing 5,430 reviews

February 15, 2023

Wish the plastic wrap stuff would have been taken out of my vehicle after it was serviced. I had to find a garbage to throw it all in. Also was told they'd do a complimentary car wash and I I didn't get it. More

by Erin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Feb 16, 2023 -

St Cloud Toyota responded

Thank you for taking the time to leave a review, Erin. We apologize your service was not up to our normal standards. We appreciate having you as a customer and hope to make a better impression next time.

February 15, 2023

All of the sales people, finance, agents, etc. were very polite, knowledgeable, and straightforward. It was difficult because of the current car market, to know exactly what we should do, but thes More

by gandtmccabe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Alsdurf
Feb 16, 2023 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone.

February 14, 2023

Came in to get my first schedule maintenance on the Highlander. Was in and out of there in less than 45 minutes with a wash included. People were efficient, very nice and professional. Couldn't ask More

by PrescottMDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan from Service., Candi Obrien
Feb 14, 2023 -

St Cloud Toyota responded

Thank you for the wonderful review! We appreciate having you as a customer.

February 13, 2023

I think it is better than the last dealership we did business with but we still feel like we are just the customer/number More

by jsevander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Pope
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Gable
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

St Cloud Toyota responded

Thank you for taking the time to leave a review. At St. Cloud Toyota we truly care about all of our customers, so we apologize you could not feel that through our service. Please let us know if there is anything else we can help you with.

February 11, 2023

I had an appointment at 2 pm. My van was taken back as soon as I sat down in the waiting room. Within a half hour my appointment was completed. The service person Jim was very ple More

by greg.rolek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Feb 13, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

February 10, 2023

Salesman was friendly and knowledgeable. I had a price limit that I was comfortable with and they were able to accommodate me. Now I own my dream truck! More

by vpbanker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

St Cloud Toyota responded

Thank you for the wonderful review! We are so glad you had a positive experience!

February 09, 2023

Rob Gable kept me updated on the progress of the work and any additional problems found! More

by pattysmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

St Cloud Toyota responded

Thank you for the great review, Patty! We appreciate having you as a customer!

February 07, 2023

I’ve bought quite a few cars and of all the dealerships I’ve given my business to, this one was the best! Really great experience with a small family owned dealership with a big name like Toyota. From the More

by MNordick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mick Henkemeyer, Marc Alsdurf, Adam Haffner
Feb 07, 2023 -

St Cloud Toyota responded

Thank you for the wonderful review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone.

February 05, 2023

Awesome people to work with Fair prices and good service Chris Vance is an awesome salesman More

by sgschwartz64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Vance , Marc Alsdurf, Ismail Abukar
Feb 06, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

February 05, 2023

They were able to diagnose the problem I was having very easily. They got the part ordered and it was installed promptly and correctly. Really impressed with their service center. More

by ALEXIS_SCHOENECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Niemuth
Feb 06, 2023 -

St Cloud Toyota responded

Thank you for the great review, Alexis! We appreciate having you as a customer.

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