St Cloud Toyota
Waite Park, MN
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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They did the job well Despite being busy, Kristen did everything she could to make sure everything was taken care of. It was my first time there since moving to the area an Despite being busy, Kristen did everything she could to make sure everything was taken care of. It was my first time there since moving to the area and they did a good job. More
First gisit St Cloud Toyota staff are very customer service focused. All of our information transferred seamlessly from our previous dealer to St Cloud. The servi St Cloud Toyota staff are very customer service focused. All of our information transferred seamlessly from our previous dealer to St Cloud. The service was handled quickly. The waiting area was comfortable as well. More
I've never been dissatisfied! This dealership has extremely friendly staff and on this visit, like many before, I was more than pleased. Kristen came right out to my car and check This dealership has extremely friendly staff and on this visit, like many before, I was more than pleased. Kristen came right out to my car and checked me in. When she was tied up on a phone call, Trent was able to assist me after the service on my car was complete. More
Reliabe work ; knowledgeable and friendly staff. We had to service both our Lexus and our Tundra at Toyota this week and the service and attention we received from the staff were superb. Your serv We had to service both our Lexus and our Tundra at Toyota this week and the service and attention we received from the staff were superb. Your service department was the reason we chose to buy our vehicles at St. Cloud Toyota in the first place and we were very pleased with the work. Thank you! More
Busy Saturday The young lady running service center was awesome, but over-booked. You need more help to bring up to Toyota Customer Service Experience like it once The young lady running service center was awesome, but over-booked. You need more help to bring up to Toyota Customer Service Experience like it once was! More
New car purchase Very good experience. Good pricing. Friendly and efficient. Ethan was very responsive to my questions. Rob had everything set up and ready for an effi Very good experience. Good pricing. Friendly and efficient. Ethan was very responsive to my questions. Rob had everything set up and ready for an efficient pick up. More
Professional, Helpful, Friendly Had to stop to have them check out a message light that came on during our recent frigid weather, and they pinpointed what was the problem immediately Had to stop to have them check out a message light that came on during our recent frigid weather, and they pinpointed what was the problem immediately, and got it fixed right away, and I was on my way! More
Poor Service I went in for a simple oil change and tire rotation under my warranty, and after 1 hour and 35 minutes, I had not heard any update. I checked in Tren I went in for a simple oil change and tire rotation under my warranty, and after 1 hour and 35 minutes, I had not heard any update. I checked in Trent's office and another employee was there. He went back in the Service area and picked up the invoice. I probably would have been for three hours or until closing if I had not taken the initiative to check myself. More
Just an average service center. They could have done more to be a 5 star. They got a big investment from me, and they couldn't take care of the little things, Replace a power steerin They could have done more to be a 5 star. They got a big investment from me, and they couldn't take care of the little things, Replace a power steering hose, heater fan knob and they said a tire was low so they re-sealed it, not sure what tire they did, but both tires on the passanger side go flat in two days. Didn't do that before. More
Very respectful, no pressure purchase. I have been car shopping for over a year and have found vehicles I liked but not a car dealer or salesperson that made me feel comfortable and respect I have been car shopping for over a year and have found vehicles I liked but not a car dealer or salesperson that made me feel comfortable and respected. What a totally different experience with St Cloud Toyota compared to other dealers I visited. From the first contact I had with Taylor to the loan application process with Marc, everyone was kind and professional and seemingly proud of their employ. I called and asked for Taylor and they made a mistake and put me through to Tara in service. Tara made it a point to tell me she was not in sales but proceeded to tell me what wonderful salespeople they had and how well they treated customers... she was not mistaken. Consultant Rob Brink listened to what I had to say and didn't try to pressure me into something I didn't want or need and worked to help me find something within my financial limits. I have already touted your friendliness and recommended you to family, friends and neighbors. Thank you for the pleasant, relaxing and no regret experience. More