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St Cloud Toyota

Waite Park, MN

4.6
5,403 Reviews
St. Cloud Toyota has been family owned and operated for over 50 years. We take pride in serving our customers with honesty, integrity and trust. We are a full service dealership offering you a great selection of both new and used vehicles. We can also help you get the most competitive financing terms around, and we are here to service and maintain your purchase to keep it running for years to come.
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418 Second Street South

Waite Park, MN

56387

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Showing 5,403 reviews

February 04, 2019

They did the job well Despite being busy, Kristen did everything she could to make sure everything was taken care of. It was my first time there since moving to the area an More

by andrewkruser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Murray
February 03, 2019

First gisit St Cloud Toyota staff are very customer service focused. All of our information transferred seamlessly from our previous dealer to St Cloud. The servi More

by dmandersen1229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2019

I've never been dissatisfied! This dealership has extremely friendly staff and on this visit, like many before, I was more than pleased. Kristen came right out to my car and check More

by ToyotaGuy81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Braun, Kristen Murray
February 03, 2019

Reliabe work ; knowledgeable and friendly staff. We had to service both our Lexus and our Tundra at Toyota this week and the service and attention we received from the staff were superb. Your serv More

by HORSEBECK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Braun
February 03, 2019

Busy Saturday The young lady running service center was awesome, but over-booked. You need more help to bring up to Toyota Customer Service Experience like it once More

by SUEPHUTCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Murray, Tara LeBrun
February 03, 2019

New car purchase Very good experience. Good pricing. Friendly and efficient. Ethan was very responsive to my questions. Rob had everything set up and ready for an effi More

by AMORANCURRIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Alsdurf, Ethan Kleinschmidt
February 01, 2019

Professional, Helpful, Friendly Had to stop to have them check out a message light that came on during our recent frigid weather, and they pinpointed what was the problem immediately More

by JAH 2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2019

Poor Service I went in for a simple oil change and tire rotation under my warranty, and after 1 hour and 35 minutes, I had not heard any update. I checked in Tren More

by chmaternus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Trent Braun
Mar 06, 2019 -

St Cloud Toyota responded

Thank you for your feedback. We are very sorry to hear about your experience with us. This is definitely not the standard of service we aim to provide. Our Service Manager, Ben Becker, would like to discuss your experience further. Please give us a call at 320-253-2581 at your earliest convenience.

February 01, 2019

Just an average service center. They could have done more to be a 5 star. They got a big investment from me, and they couldn't take care of the little things, Replace a power steerin More

by bhafften
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

St Cloud Toyota responded

Thank you for your feedback. We want to sincerely apologize for you negative experience with us. We would like to learn more about your situation and make things right. Please give us a call at 320-253-2581 at your earliest convenience.

February 01, 2019

Very respectful, no pressure purchase. I have been car shopping for over a year and have found vehicles I liked but not a car dealer or salesperson that made me feel comfortable and respect More

by JACQUESAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Alsdurf, Taylor Biskey, Tara LeBrun
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