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St Cloud Toyota
Waite Park, MN
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Just an average service center. They could have done more to be a 5 star. They got a big investment from me, and they couldn't take care of the little things, Replace a power steerin They could have done more to be a 5 star. They got a big investment from me, and they couldn't take care of the little things, Replace a power steering hose, heater fan knob and they said a tire was low so they re-sealed it, not sure what tire they did, but both tires on the passanger side go flat in two days. Didn't do that before. More
Very respectful, no pressure purchase. I have been car shopping for over a year and have found vehicles I liked but not a car dealer or salesperson that made me feel comfortable and respect I have been car shopping for over a year and have found vehicles I liked but not a car dealer or salesperson that made me feel comfortable and respected. What a totally different experience with St Cloud Toyota compared to other dealers I visited. From the first contact I had with Taylor to the loan application process with Marc, everyone was kind and professional and seemingly proud of their employ. I called and asked for Taylor and they made a mistake and put me through to Tara in service. Tara made it a point to tell me she was not in sales but proceeded to tell me what wonderful salespeople they had and how well they treated customers... she was not mistaken. Consultant Rob Brink listened to what I had to say and didn't try to pressure me into something I didn't want or need and worked to help me find something within my financial limits. I have already touted your friendliness and recommended you to family, friends and neighbors. Thank you for the pleasant, relaxing and no regret experience. More
Everything went well. Very happy with the over all experience. Thank you. We love the vehicle. Every one was very helpful and good to work with. Thanks again. Very happy with the over all experience. Thank you. We love the vehicle. Every one was very helpful and good to work with. Thanks again. More
Professional and knowledgeable Very high quality dealership with Rob knowing all details about the vehicle. Pricing was very advantageous for my purchase. Facility was very nice a Very high quality dealership with Rob knowing all details about the vehicle. Pricing was very advantageous for my purchase. Facility was very nice and clean. More
Poor Service I went in for a simple oil change and tire rotation under my warranty, and after 1 hour and 35 minutes, I had not heard any update. I checked in Tren I went in for a simple oil change and tire rotation under my warranty, and after 1 hour and 35 minutes, I had not heard any update. I checked in Trent's office and another employee was there. He went back in the Service area and picked up the invoice. I probably would have been for three hours or until closing if I had not taken the initiative to check myself. More
Service The sales people and service department are top notch. I recently brought in my car in for a routine service and a simple oil change. The service has The sales people and service department are top notch. I recently brought in my car in for a routine service and a simple oil change. The service has always been superb which is why I will continue to bring my Toyota there. More
Service Kristen worked with us to deal with our emergency and get us a loaner vehicle despite the event happening near the end of the business day. Kristen worked with us to deal with our emergency and get us a loaner vehicle despite the event happening near the end of the business day. More
Great Service Center - Always the Best Customer Service! Brought my car in as one tire looked like it needed air. Trent immediately saw that there was a nail in the tire. Even though it was a Saturday, and Brought my car in as one tire looked like it needed air. Trent immediately saw that there was a nail in the tire. Even though it was a Saturday, and the service dept was short staffed, Trent still said if I leave the car for a few hours, they would fit the car in, and repair the tire. Exceptional Customer Service by Trent Braun, and the car repair technicians! Trent always goes “the extra mile” for the customer. More
Absolutely excellent The service representative was very understanding and explained a possible reason for my situation and answered other questions. She was wonderful! The service representative was very understanding and explained a possible reason for my situation and answered other questions. She was wonderful! Thank you, Mary Pull More
Another great experience! I have been coming here for almost 20 years, and highly recommend them. This time, I was in for brake pad replacement. Brian was able to get me in on I have been coming here for almost 20 years, and highly recommend them. This time, I was in for brake pad replacement. Brian was able to get me in on the same day I called, and the work was done perfectly, as it always has been. More