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St Cloud Toyota

Waite Park, MN

4.6
5,356 Reviews
St. Cloud Toyota has been family owned and operated for over 50 years. We take pride in serving our customers with honesty, integrity and trust. We are a full service dealership offering you a great selection of both new and used vehicles. We can also help you get the most competitive financing terms around, and we are here to service and maintain your purchase to keep it running for years to come.
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418 Second Street South

Waite Park, MN

56387

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Showing 5,356 reviews

February 01, 2019

Just an average service center. They could have done more to be a 5 star. They got a big investment from me, and they couldn't take care of the little things, Replace a power steerin More

by bhafften
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

St Cloud Toyota responded

Thank you for your feedback. We want to sincerely apologize for you negative experience with us. We would like to learn more about your situation and make things right. Please give us a call at 320-253-2581 at your earliest convenience.

February 01, 2019

Very respectful, no pressure purchase. I have been car shopping for over a year and have found vehicles I liked but not a car dealer or salesperson that made me feel comfortable and respect More

by JACQUESAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Alsdurf, Taylor Biskey, Tara LeBrun
February 01, 2019

Everything went well. Very happy with the over all experience. Thank you. We love the vehicle. Every one was very helpful and good to work with. Thanks again. More

by GINGERLUNDEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Darsow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Alsdurf
February 01, 2019

Professional and knowledgeable Very high quality dealership with Rob knowing all details about the vehicle. Pricing was very advantageous for my purchase. Facility was very nice a More

by DANER609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Alsdurf
February 01, 2019

Poor Service I went in for a simple oil change and tire rotation under my warranty, and after 1 hour and 35 minutes, I had not heard any update. I checked in Tren More

by chmaternus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Trent Braun
Mar 06, 2019 -

St Cloud Toyota responded

Thank you for your feedback. We are very sorry to hear about your experience with us. This is definitely not the standard of service we aim to provide. Our Service Manager, Ben Becker, would like to discuss your experience further. Please give us a call at 320-253-2581 at your earliest convenience.

January 31, 2019

Service The sales people and service department are top notch. I recently brought in my car in for a routine service and a simple oil change. The service has More

by Earl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Heinz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2019

Service Kristen worked with us to deal with our emergency and get us a loaner vehicle despite the event happening near the end of the business day. More

by RLEZER24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Murray
January 31, 2019

Great Service Center - Always the Best Customer Service! Brought my car in as one tire looked like it needed air. Trent immediately saw that there was a nail in the tire. Even though it was a Saturday, and More

by SLEEMN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Braun
January 31, 2019

Absolutely excellent The service representative was very understanding and explained a possible reason for my situation and answered other questions. She was wonderful! More

by MARYDPULL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Knettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristen Murray
January 31, 2019

Another great experience! I have been coming here for almost 20 years, and highly recommend them. This time, I was in for brake pad replacement. Brian was able to get me in on More

by GSNEIDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, service writer, Tyler Hommerding
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