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St Cloud Toyota

Waite Park, MN

Overview
Employees
Reviews
Vehicles
4.6
5,430 Reviews
St. Cloud Toyota has been family owned and operated for over 50 years. We take pride in serving our customers with honesty, integrity and trust. We are a full service dealership offering you a great selection of both new and used vehicles. We can also help you get the most competitive financing terms around, and we are here to service and maintain your purchase to keep it running for years to come.
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418 Second Street South

Waite Park, MN

56387

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Showing 5,430 reviews

May 03, 2023

There was a recall with our Toyota Rav4 and we had to pay the parts. Why? More

by elsenpeterj@maplelake.k12.mn.us
Recommend Dealer
No
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May 09, 2023 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Our assistant service manager, Lori, has tried calling to discuss with you. Please give her a call back at 320-253-2581 at your earliest convenience.

May 03, 2023

Had an appointment to repair my truck. 3 hours later they told me what was wrong. I gave them the codes on arrival and were ignored. I asked it be repaired not diagnosed. $300 for what I a More

by Rick
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Marvin Graham
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May 03, 2023 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker at 320-253-2581 at your earliest convenience. Or, let us know your contact info so he can give you a call.

May 02, 2023

I scheduled in advance and I still had to wait almost 2 hours for my oil change. More

by amy_h
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
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May 03, 2023 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker at 320-253-2581 at your earliest convenience. Or, feel free to respond with your contact info so he can contact you directly.

May 01, 2023

Came in for 5000 mile service and issues with android auto. Service completed but android auto not fixed and service apparently did not know how to. Marvin G. Went out of his wY to help me, and we thou More

by KraigG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
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May 03, 2023 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy.

May 03, 2023 -

KraigG responded

Well I'm not 100 percent happy cuz my android auto still is malfunctioning and service techs cant figure it out. Now Marvin, he went 100 % out of his way to help me, even though he didnt have too and i really appreciated that. The android auto system must have some issues

May 08, 2023 -

St Cloud Toyota responded

We apologize we were not able to figure out, but I'm still glad you had a good experience with Marvin.

May 01, 2023

Excellent experience and costumer service, it is a nice place to buy a car, they was amazing. More

by Itania_lorent
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Laudenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2023 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone.

April 30, 2023

Very Professional and efficient. My questions were answered and great at communicating once my SUV arrived. More

by gkmiddendorf@aol.com
Recommend Dealer
Yes
Employees Worked With
4.5, Rob Brink
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May 03, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

April 30, 2023

Another good experience that Saint Cloud Toyota wrecked an outstanding job gave me excellent trade-in value and I would sure to be back. Thanks, Rick. More

by 421 catalina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Knettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Alsdurf
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May 03, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

April 29, 2023

Marvin did a great job. Communication was great! They took care of the vehicles issues as described. More

by Kevin241sell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Graham
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May 02, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

April 23, 2023

Fantastic customer service and we appreciated their willingness to help us find the perfect car! More

by kbundermann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Alsdurf, Lexi Heinemann
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Apr 24, 2023 -

St Cloud Toyota responded

Thank you for the wonderful review! We are so glad you were able to find your perfect vehicle.

April 23, 2023

Great job finding the problem. Got it all covered under the warranty. No cost to me. Kept me up-to-date with the progress. More

by RMAYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Niemuth
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Apr 24, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

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