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St Cloud Toyota

Waite Park, MN

4.6
5,480 Reviews
St. Cloud Toyota has been family owned and operated for over 50 years. We take pride in serving our customers with honesty, integrity and trust. We are a full service dealership offering you a great selection of both new and used vehicles. We can also help you get the most competitive financing terms around, and we are here to service and maintain your purchase to keep it running for years to come.
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418 Second Street South

Waite Park, MN

56387

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Showing 5,480 reviews

January 04, 2025

Sales and service are friendly, can trust what they say, customer service is top notch. More

by NEILSKI24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Knettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

January 04, 2025

The work is done quickly and efficiently. I like it when you let me know when future maintenance things should be done. More

by GENEELEANOR58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

December 31, 2024

Tim was great! Kept in touch but not pushy. Very informative and helpful. He looked at my driving needs and found the best car for me since I was between 3 differen More

by JEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Walter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Philadeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

December 30, 2024

Caleb was great and did everything as expected. I really appreciated the walkthru in the vehicle to show all the features and answer questions. More

by rbraegel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Evens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Darnall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

December 30, 2024

Very friendly and helpful staff, quick turn around time for oil changes and tire rotations. More

by andrew_petersen19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Erlandson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

December 26, 2024

The technical never called me back when I had questions about my car and I got charged even though my vehicle was not fixed More

by JILLHANNAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Eikmeier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we partially missed the mark in this case. Please call our service manager, Lori Heinz, if there's anything else we can do for you.

December 21, 2024

When I drove in for my oil change appointment a guy walked by me and asked if I had an appoinmet and I said yes and he said really then he just walked away without saying anything else and leaving me i More

by GHEMPECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we partially missed the mark in this case. Please call our service manager, Lori Heinz, if there's anything else we can do for you.

December 16, 2024

They do a nice job staying on top of my sons car. Always kind and easy to talk to. More

by pl1875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

December 14, 2024

Friendly salesmen but the service team must be very poor, the rear differential or a bearing is going out, making a huge humming noise I didn't catch until later, it has a exhaust leak I tried telling them b More

by Crai0061
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Caleb Darnall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Lori Heinz, at 320-253-2581 at your earliest convenience.

December 13, 2024

ALWAYS PROFESSIONAL, KIND, AND DETAILED. NO WORRIES WHEN I TAKE MY CAR THERE AND GET IT BACK. I CANNOT RATE THE PEOPLE BECAUSE I DO NOT REMEMBER WHO THEY WERE.......BUT I THINK THEY ARE AL More

by GAIDORMIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Laudenbach
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sharmeta Hendrickson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Starc
Dec 16, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

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