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St Cloud Toyota

Waite Park, MN

4.6
5,430 Reviews
St. Cloud Toyota has been family owned and operated for over 50 years. We take pride in serving our customers with honesty, integrity and trust. We are a full service dealership offering you a great selection of both new and used vehicles. We can also help you get the most competitive financing terms around, and we are here to service and maintain your purchase to keep it running for years to come.
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418 Second Street South

Waite Park, MN

56387

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Showing 5,430 reviews

September 09, 2023

Friendly, on time, thorough. Very good instructions on use of the purchased vehicle, especially the electronics More

by PUCEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Knettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

September 07, 2023

Had my Rav 4 in 3 times for a leaky a/c. On the 3rd try to repair the a/c the technician left the a/c drain hose on the inside of the car. This in turn flooded the inside of the vehicle. More

by bjmmg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eikmeier
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Ben Becker at 320-253-2581 at your earliest convenience.

Sep 12, 2023 -

bjmmg responded

I called Ben Becker back on 9/9/23 to discuss my review. He had his phone on “do not disturb” so I left a voice mail and a number so he can call me back. I have not heard back from Ben yet at this point. I am still open to discussing my situation. It is unfortunate that I have to keep leaving these reviews to get a response.

September 07, 2023

They got me and are looking at my issue systematically rather than performing expensive diagnostics. They were looking after my interest and poscketbook More

by wakemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Erlandson
Sep 08, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

September 07, 2023

St Cloud Toyota did a great job with this online purchase and sale of a used Land Cruiser. I work in the retail automotive industry and interact with dealers throughout the U.S., so I have a certain expecta More

by bassra726
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nate Laudenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pappenfus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Darnall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Stallings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in making the buying process fun and easy for everyone.

August 31, 2023

My appointment was as scheduled and even received a complimentary car wash. I love the way Toyota takes care of their customers! More

by janisanderson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

St Cloud Toyota responded

Thanks for the wonderful review. We appreciate having you as a customer!

August 31, 2023

Working with Dan in services was so at ease he made a difficult situation, so smooth and calm. Thank you so much . I will forever be thankful 🙏. More

by VISHNURAM30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

St Cloud Toyota responded

Thanks for the wonderful review. We appreciate having you as a customer!

August 30, 2023

Sales men were very helpful and great to work with . Keep up the great work. More

by therese513
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Feldewerd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Aug 31, 2023 -

St Cloud Toyota responded

Thanks for the wonderful review. We appreciate having you as a customer!

August 27, 2023

Service was good as always. Kept me informed. Took care of the couple concerns that I had More

by Tjensen0323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

St Cloud Toyota responded

Thanks for the great review! We appreciating having you as a customer.

August 24, 2023

We were both so happy when you had to car of Louie's dream. You had it ready for us to see and drive. Ismail was a great uy to work with and Nate worked with us until the sale was final. Thanks guys. Lo More

by dley1957
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Evens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Stallings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ismail Abukar
Aug 28, 2023 -

St Cloud Toyota responded

Thanks for the great review! We appreciating having you as a customer.

August 20, 2023

They checked out my vehicle, and found nothing wrong. They didn’t charge me for the service More

by jnjmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Aug 21, 2023 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

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