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St Cloud Toyota

Waite Park, MN

4.6
5,430 Reviews
St. Cloud Toyota has been family owned and operated for over 50 years. We take pride in serving our customers with honesty, integrity and trust. We are a full service dealership offering you a great selection of both new and used vehicles. We can also help you get the most competitive financing terms around, and we are here to service and maintain your purchase to keep it running for years to come.
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418 Second Street South

Waite Park, MN

56387

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Showing 5,430 reviews

November 02, 2023

Friendly, helpful and timely. My only issue is that after I left, I realized that one of my tires was missing the valve stem cap. More

by MNEALE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name available
Nov 02, 2023 -

St Cloud Toyota responded

Thank you for the great review. We appreciate having you as a customer!

October 31, 2023

Rick is the BEST! !! He has always been my go to when I'm in the market for a new vehicle. He knows what I like and don't and will always be honest in his opinion of More

by DACIAPATRICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Knettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Alsdurf
Oct 31, 2023 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers’ lives.

October 30, 2023

Service was slow considering I had an appointment at 3p and didn't get out of there until 4:30p. I also had asked for a new battery to be put in my key fob and they didn't do that. Oil change got done and More

by mkuberka99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Faber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we partly missed the mark in this case. Please give us a call if we can help with anything else.

October 23, 2023

I appreciate the service I receive when I bring my car to St Cloud Toyota. More

by marcchopewell
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

St Cloud Toyota responded

Thank you for the great review. We appreciate having you as a customer!

October 21, 2023

We'ver please with overall sales experience. Thanks to Alex and team who got us on the list for the Prius and then Lexi and team for keeping us informed. When we viewed a Prius, gotour trade in More

by bmelchert
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordon Minks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Stallings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex who got the ball rolling and provided us the trade value., Lexi Heinemann, Adam Haffner
Oct 23, 2023 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers’ lives.

October 20, 2023

Dan Faber was excellent. He not only met me at my vehicle but also has maintenance plan all ready to go when I got there. Also remembered my name More

by ddfischer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Faber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in developing relationships that make a positive difference in our customers’ lives.

October 16, 2023

Scheduled an appointment to get car painted under warranty was told 3 to 4 days ended up being 2 weeks. Every time I called I was put on hold sometimes upwards of 10 mins on hold. More

by NA
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Faber
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call the assistant service manager, Lori Heinz, at 320-253-2581 at your earliest convenience.

October 16, 2023

Rick is an outstanding salesperson! He is very knowledgeable, kind and honest. I’m very satisfied with my purchase of a Tundra! More

by BKELM
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Knettel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

St Cloud Toyota responded

Thank you for the wonderful review! We appreciate having you as a customer.

October 13, 2023

They triedd charging a diagnostic fee; when I got the vehicle repaired there. Everyone knows, the diagnostic fee is only charged; when they diagnose the vehicle, and you don't have any of the problems re More

by rhaddon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mo Ali
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. If there's anything else we could help with or if you'd like to speak with the service manager, please give Lori Heinz a call at 320-253-2581 at your earliest convenience.

October 10, 2023

Caleb did great with service all around. Will definitely come back for all maintenance and service for this vehicle. More

by AlexBaer88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Darnall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

St Cloud Toyota responded

Thanks for the great review. We appreciate having you as a customer!

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