St Cloud Toyota

Buying a car here was fast and efficient. Adam was awesome to deal with and made it easy. Adam was awesome to deal with and made it easy. More

It felt like we were at a timeshare event. We came in for an oil change and tire rotation. It took 2+ hours. We were told that we needed expensive repairs that should not be necessary on We came in for an oil change and tire rotation. It took 2+ hours. We were told that we needed expensive repairs that should not be necessary on a car with less than 60k miles. I left with the impression that either the Camry is a sub par vehicle or someone was trying to take advantage of me because I am a woman and a senior. More

Caleb was great to deal with buying our new Rav 4. Highly recommend him! Our service getting the under coating done was a little frustrating for my husband. He had to bring it in and they said it woul Highly recommend him! Our service getting the under coating done was a little frustrating for my husband. He had to bring it in and they said it would be done by the afternoon and they needed it until the next day. So our score for the service department would be a 4 star for now. I hope that changes to a 5 star on our next visit. More

Very nice and comfortable facility. Very friendly staff. Felt like family there. Snacks would have been nice. Very friendly staff. Felt like family there. Snacks would have been nice. More

Very depersonalized. I was texted only for communication that needed authorization to be done. I didn't notice the text for quite a while. Too busy to walk into the lobb I was texted only for communication that needed authorization to be done. I didn't notice the text for quite a while. Too busy to walk into the lobby and ask? They know I was waiting. Charged me for the tire rotation which was to be covered under Toyota Care. Why didn't they know? People were friendly but you've lost the human touch; ultimately customer service is what brings people back. More

very helpful and nice. A sales employee also took time out of his day to help with my navigation system. very much appreciated. A sales employee also took time out of his day to help with my navigation system. very much appreciated. More

Kyle is the best and very personable. He did a great job and made us feel comfortable He did a great job and made us feel comfortable More

Kyle was so nice. He was very patient and respectful. The finance guy helped us find a payment that worked for us. He was very patient and respectful. The finance guy helped us find a payment that worked for us. More

Great dealership with exceptional customer service. Have driven Toyotas for the past 7 years and wouldn’t drive anything else. Have driven Toyotas for the past 7 years and wouldn’t drive anything else. More

The shuttle service took an hour and forty-seven minutes to pick me up after the service was complete. The service technician tore the cabin air filter during the inspection and expected me to buy a new to pick me up after the service was complete. The service technician tore the cabin air filter during the inspection and expected me to buy a new filter, when I asked the service writer about the filter he said “ that’s too bad”. I use this oil change service as a convenience. It was less than convenient. I’m going back to changing my own oil and basic service More