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St Cloud Toyota

Waite Park, MN

4.6
5,430 Reviews
St. Cloud Toyota has been family owned and operated for over 50 years. We take pride in serving our customers with honesty, integrity and trust. We are a full service dealership offering you a great selection of both new and used vehicles. We can also help you get the most competitive financing terms around, and we are here to service and maintain your purchase to keep it running for years to come.
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418 Second Street South

Waite Park, MN

56387

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Showing 5,430 reviews

April 11, 2024

Buying my car from Rob was an absolute pleasure. He was honest and fun to work with. We were happy with the process and l return to St Cloud Toyota for our next car purchase! More

by clarsoninc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Stallings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

April 10, 2024

Easy to set up appointments. I appreciated the text updates and approving services from my phone while sitting in the lounge area. Everyone was friendly an efficient! More

by kinpmup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharmeta Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

April 10, 2024

I was very impressed with the dealership they listen to what my concerns were and did not push me into buying a vehicle they understand what I was going through More

by ginaklein2314
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Zirbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

April 08, 2024

I bought a Tundra. Multiple things did not work. Got one thing fixed and now no response about the next thing that does not work. Plus I still have not received my pa More

by scottyluv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Stallings
3.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Dockendorf
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Haffner
Apr 10, 2024 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our xx. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. If there's anything more we can do for you, please call our sales manager, Nate Laudenbach, at 320-253-2581 at your earliest convenience.

April 07, 2024

I always feel like I'm home, everyone is so genuinely pleasant Wouldn't go anywhere else More

by NANCY30
Recommend Dealer
Yes
Apr 08, 2024 -

St Cloud Toyota responded

Thank you for the great review! Our xx. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy.

April 07, 2024

I was impressed with the staff at St. Cloud Toyota. Everyone was super nice and I trusted them. Loved our sales rep, Lexi! When we picked up our car the next day, Sharmeta was so nice t More

by lw5mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Evens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharmeta Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lexi Heinemann
Apr 08, 2024 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy.

April 07, 2024

Waited over a month for a doorlock part to arrive and be installed. Due to the repair I will now have to return as the window now does not operate as it should. More

by bennej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mo Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharmeta Hendrickson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our assistant service manager, Lori Heinz, at 320-253-2581 at your earliest convenience.

April 04, 2024

Excellent work,excellent communication,and a pleasure to work with. I highly recommend them for any kind of service work. More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Erlandson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

April 02, 2024

We really enjoyed working with Kyle in the Sales Department. He made us feel like valued customers. Kyle did a great job of communicating, kept us informed of the process and either answered our que More

by skaaland1999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Laudenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Stallings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Zirbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

St Cloud Toyota responded

Thank you for the great review! Our xx. Cloud Toyota team believes in making the buying process fun and easy for everyone.

April 01, 2024

Ben and Brian in the service department are extremely helpful. They are very kind and do a great job at communicating what is being done with your vehicle. I give them a 10/10 and recommend to everyone More

by SARAHSOLHEIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eikmeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Becker
Apr 02, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

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