Back

St Cloud Toyota

Waite Park, MN

4.6
5,356 Reviews
St. Cloud Toyota has been family owned and operated for over 50 years. We take pride in serving our customers with honesty, integrity and trust. We are a full service dealership offering you a great selection of both new and used vehicles. We can also help you get the most competitive financing terms around, and we are here to service and maintain your purchase to keep it running for years to come.
Contact Dealership

418 Second Street South

Waite Park, MN

56387

Directions

By Type

Showing 5,356 reviews

February 10, 2024

Had an appointment for 2pm for an oil change. Was there for 3 plus hours with no updates. The text message said my vehicle was done, yet no one updated me and I was still left waiting. More

by LOMM0002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Eikmeier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our assistant service manager, Lori Heinz at 320-253-2581 at your earliest convenience.

February 08, 2024

Everything went as planned. The service department personnel were professional, courteous, and made sure that we were well taken care of. More

by stevewhome
Recommend Dealer
Yes
Employees Worked With
Rob Gable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

February 07, 2024

Rob was great to work with. Came in to test drive a vehicle. Ended up purchasing More

by BLL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Brink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Stallings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

St Cloud Toyota responded

Thank you for the wonderful review. We appreciate having you as a customer!

February 07, 2024

Service was responsive and thorough. Brian was effective communicating what needed to be done and the dealership made it as seamless as possible for me during the repairs. More

by borgertdj
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 08, 2024 -

St Cloud Toyota responded

Thank you for the wonderful review. We appreciate having you as a customer!

February 04, 2024

Our car buying experience was great. Adam was professional and his customer service top notch. However when we called to get service on the warranty the service person told us we had t More

by CABREKER98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Never got the chance to get service
Feb 05, 2024 -

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our assistant service manager, Lori Heinz at 320-253-2581 at your earliest convenience.

February 03, 2024

Trevor was a great help. The sale went smoothly and I love my RAV4. Only drawback was the 4 hours it took for the buy. It was a drawn out process. More

by cmhaeny
Recommend Dealer
Yes
Employees Worked With
Nate Laudenbach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Jevne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Alsdurf
Feb 05, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

February 01, 2024

Trevor was great at answering all my questions and just so helpful. I appreciate his willingness to answer questions during the process and after my purchase More

by jenpiekarski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Jevne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Stallings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

January 28, 2024

Dutch was a great Toyota expert. His hospitality was so welcoming. He knew the cars, options, operations thoroughly! h He got us an equal loaner car to use for the 2 weeks it took t More

by moefam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Pappenfus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Stallings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dutch Nordby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

St Cloud Toyota responded

Thank you for the great review! Our St. Cloud Toyota team believes in going the extra mile to make sure our customers leave happy.

January 22, 2024

Smooth and easy transaction. Good communication - never went longer than a few hours between communication points. Would recommend to others. More

by petrina0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordon Minks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

St Cloud Toyota responded

Thank you for the wonderful review! We appreciate having you as a customer.

January 16, 2024

Greeted quickly upon arrival, speedy service, good explanation of work completed. I received friendly service. More

by tjgriz314
Recommend Dealer
Yes
Jan 16, 2024 -

tjgriz314 responded

Speedy, friendly service!

...
10
...