St Cloud Toyota

Enjoyed receiving the updates on the vehicle we had expressed interst in and ordered and then getting word the vehicle arriaved at St. Cloud Toyota. Caleb assisted in navigating the delivery and greatl expressed interst in and ordered and then getting word the vehicle arriaved at St. Cloud Toyota. Caleb assisted in navigating the delivery and greatly appreciated his skill and helpfulness in setting up my phone and explaning all the tech and safety features and offer to assist with any additional questions. Caleb did all of this with aptitiude, thoroughness and a sense fo humility and gratitude. Would highly recommend his assistance in purchasing a vehicle at St. Cloud Toyota! Also shout out to Nate in the closing department for his assistancea and answers to my questions. Whole process and experience was easy-going. More

Loved the experience with Rick Knettel, was not happy with the closing process. Chose Toyota product for its impeccable reputation and indicated that to the closer, did not appreciate the condescending with the closing process. Chose Toyota product for its impeccable reputation and indicated that to the closer, did not appreciate the condescending nature of his presentation for items available. More

I have found St Cloud Toyota staff to be courteous, responsive to my questions and needs. I appreciate that they are competitively priced and have a shuttle available if I need a ride somewhere in the responsive to my questions and needs. I appreciate that they are competitively priced and have a shuttle available if I need a ride somewhere in the area while the car is being serviced. More

Both times I have been here, the estimated wait time has been way under the actual wait time. Both times my name showed up "pending assignment" for almost the entire "estimated wait time" and then the work been way under the actual wait time. Both times my name showed up "pending assignment" for almost the entire "estimated wait time" and then the work would get started and take another 30 min or so. It wouldn't be a big deal but I am usually waiting in the lobby and having to go back to work, so good information is helpful to alert my coworkers to how long I'll actually be gone. No drop off service has been offered or any kind of loaner either, so I'm more or less stuck there. More

I was contacted by multiple people for this store. When I called to schedule an appointment to test drive a car they did not seem to be familiar with the person that had originally called me. I got an When I called to schedule an appointment to test drive a car they did not seem to be familiar with the person that had originally called me. I got an appointment set but when I showed up I was told the person the appointment was with was not working that day. Carter ended up helping me. He was very helpful. But overall seemed like there was no communication between employees. More

Everything went smooth everybody was very friendly and so far love the product Lots of friendly people far love the product Lots of friendly people More

I always have great service whenever I bring my car in. People are always pleasant and they keep you updated until you get your car. People are always pleasant and they keep you updated until you get your car. More

The staff and the service is always great. I am a little disappointed that the video of the inspections do no always come thru. I do enjoy watching the inspections and listening to this. E I am a little disappointed that the video of the inspections do no always come thru. I do enjoy watching the inspections and listening to this. Everything else is great and they are done in a timely manner. Everyone explains thins well and helps if you are confused. More

I found nothing wrong with my25 thousand mile service. They did a very professional job! They did a very professional job! More