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St. Cloud Subaru - Service Center

St. Cloud, MN

4.7
443 Reviews

443 Reviews of St. Cloud Subaru - Service Center

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February 19, 2024

The bolts on my tires were not tightened all the way, my wheel was ready to fall off. Cost me $50 plus dollars at Firestone. Charged me for synthetic oil, put conventional oil in. Had to make another tri More

by Bonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Konnight
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2024

The Subaru team was Thorough and provided Great communication. Throughout the service timeframe. Wonderful customer service. More

by JULIECRITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Konnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service writer was fantastic. I don’t remember his name.
February 19, 2024

The space to wait was clean, quiet, comfortable, restroom adjacent and had access to snacks and drinks. The service writer is very kind and service was performed quickly. More

by ERIN1LEACH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris (service writer)
February 19, 2024

Clean facility, pleasant, courteous staff. Waiting area provides the option of relaxing or on line work More

by justinvcavey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis was friendly and professional
February 19, 2024

Always well organized and efficient. I was in and out quickly, which I appreciate very much. Waiting area is clean and pleasant. And I love the online updates and bill pay option. More

by ljboomgaarden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Tupper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Konnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2024

Fantastic service and always great at making sure we know what is going on with the vehicle while it is being serviced. Thank you! More

by HANNNAHM95
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alex
February 18, 2024

Quick and honest service. I was able to get in right away and was back out the door in less than an hour. Christopher made recommendations for some future service needed so I’ More

by JLEE5032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
February 17, 2024

Always pleasant staff. I’ve been able to schedule work within a day. Waiting room is very comfortable. More

by JIMDEGIOVANNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
February 17, 2024

From my first purchase of an Outback in 2010 to presently owning an Ascent, I have appreciated good service, and a respectful staff. As I live in Brainerd, I also appreciate being able to have a loaner car o More

by ranger2949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Tupper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Konnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2024

I was very pleased with how willing the sales person was to help me with getting my vehicle More

by jefferysanderson82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris kyle
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