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St. Cloud Subaru - Service Center

St. Cloud, MN

4.7
443 Reviews

443 Reviews of St. Cloud Subaru - Service Center

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November 05, 2023

Service tech was thorough in his review and provided details for all components of the service. The frustrating part was that I specifically scheduled a 12:30 appointment for an oil change, but due to “ More

by steve.gramins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Theisen
November 04, 2023

I always get excellent service and exactly what I want…they go out of their way to make sure the experience is good More

by fairydragonstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady, not sure but he was great too
November 04, 2023

All the staff are trained well - makes you feel valued. The service department is awesome! More

by annette7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
November 04, 2023

We continue to be impressed with St. Cloud Subaru. Another great experience. Everyone was terrific and the communication was exceptional. More

by sjohnson57
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent and Chris
October 09, 2023

Great service, kept me up to date on progress of the work being done on the car. Courteous with smiles explained everything very well. More

by Thekratzkes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Tupper
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2023

Waited 2 hours for service with an appointment just to be told my car will be next. Will not be going back More

by disappointed23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service dept
August 14, 2023

This past service tht I had done at St. Cloud Subaru was handled very well. I am particularily impressed with people that work in the Service Department. Very professional. More

by Benghazi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Tupper
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

They got me in and out quickly so that we have time to go to Panera afterwards. I had something going on in the afternoon. More

by tomnjan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Tupper
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

The dealership is fine. Just wish there was one closer to New Ulm (how about putting an authorized dealer in Mankato? It is a 2 hour drive for us to get things fixed. More

by sarasuej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember their names - they were all in the service dept. - 2 guys and one gal.
July 05, 2023

Performed service on my car in the expected time at the price quoted while I waited. Beverages abd snacks were available. More

by BevB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Tupper
5.0
This rating includes all reviews, with more weight given to recent reviews.
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