86 Reviews of St Charles Nissan - Service Center
Worst!!Car stopped in the middle of road!!I reported Worst!! Car stopped in the middle of road!! I reported the alert on my dashboard and they said I can keep driving. I called them to get appointment Worst!! Car stopped in the middle of road!! I reported the alert on my dashboard and they said I can keep driving. I called them to get appointment but I have to wait for 1 month, they don’t prioritize or don’t care if you’re in danger or desperate help! They don’t call back or attend calls too, YOU WILL feel left Alone 😕😕😕 More
Karen helped me each THREE times I came in for the SAME problem. She was kind, no problems really with her. My problem is with the fact I have brought my car in THREE times and my car is STILL making the s problem. She was kind, no problems really with her. My problem is with the fact I have brought my car in THREE times and my car is STILL making the same noise. They greased the crap out of my brake pads to try and stop the squealing noise, which caused my brakes to just slide and NOT stop. I am LIVID that I trusted them with my vehicle and it is STILL messed up. I bought my car from nissan and have faithfully had my car serviced there, but NEVER AGAIN will I visit St Charles Nissan and I will leave a bad review EVERY time I come across a site to do so. They thought greasing my brakes would stop the problem, although it caused MORE problems. I am SO unhappy with St Charles Nissan!!!! Clint has always been very helpful though. He's the best, sorry I won't be in anymore to experience your kindness. More
Al Romero Every time I drive into Service, I am hoping to see Al, and I know exactly where his work station is. He is the best and I know all will be well. Every time I drive into Service, I am hoping to see Al, and I know exactly where his work station is. He is the best and I know all will be well. Not only is he great at customer service but he knows cars. Thank you Al . Carolyn More
fast and honst serivce advisor Every time I bring my SUV in for a oil change or for any other trouble I always asked for Clint, because I trust him and he has always been friendly t Every time I bring my SUV in for a oil change or for any other trouble I always asked for Clint, because I trust him and he has always been friendly to me. Clint has always gone out of his way to make sure I get the best services possible. I will always go to Clint for everything. More
Rob worked with me and the learning curve of a new dealership. I have moved here from another state, where I purchased the Nissan Murano. Which I love. dealership. I have moved here from another state, where I purchased the Nissan Murano. Which I love. More
Great service, great people! I brought my Rogue in to be checked because I had run into a very deep pot hole. I was concerned there may have been damaged to my alignment or wheel I brought my Rogue in to be checked because I had run into a very deep pot hole. I was concerned there may have been damaged to my alignment or wheels/tires. They checked it all out and it was fine. I now feel comfortable that nothing happened that could possibly cause me an accident down the road. More
very fast Considering the amount of people it was very quick service, but one problem they forgot to put the cling sticker in my windshield, so I had to drive b Considering the amount of people it was very quick service, but one problem they forgot to put the cling sticker in my windshield, so I had to drive back there today to get it More
Great service!!! Annette was very helpful in taking care of me and as usual, so was St. Charles Nissan. I will continue to use St. Charles Nissan for all my future au Annette was very helpful in taking care of me and as usual, so was St. Charles Nissan. I will continue to use St. Charles Nissan for all my future automotive needs. Thank you to all! Frank Miskov More
prompt efficient service From check-in to completion everyone was courteous, friendly and efficient. I am sorry I do not remember the service advisors name, however, she was From check-in to completion everyone was courteous, friendly and efficient. I am sorry I do not remember the service advisors name, however, she was in training and was very attentive to my needs. In my opinion she is a keeper. As it was an early morning visit I appreciated the complimentary beverage and snacks . The free car wash and vacuuming was really appreciated. More
Very Satisfying I have used this dealership since purchasing the car. I am very pleased with their service and have the car serviced no where else. I tell everyone I have used this dealership since purchasing the car. I am very pleased with their service and have the car serviced no where else. I tell everyone how they treat you like family. Explain all repairs being done and how prompt they are. Always answer any questions and never push work that is not needed. More