St Charles Nissan

We've worked with many fealerships and have to say these guys (gals) are #1. In fact, reason we came back for second Nissan. Exceptional customer care. guys (gals) are #1. In fact, reason we came back for second Nissan. Exceptional customer care. More

Andy made us feel like family. He made it a fun and relaxing experience! He stayed very late and setup our phones and explained all aspects of the Rogue in detail. Loved it! I would also like to than relaxing experience! He stayed very late and setup our phones and explained all aspects of the Rogue in detail. Loved it! I would also like to thank Sid Kahn for his help and explanations of all the papers that needed to be signed! Thank You St. Charles Nissan! More

I would highly HIGHLY recommend this dealer. I went in looking for a nissan 350Z and as soon as I got there I was greeted. my sales associate matt was probably THE best salesman I have ever had. he was fr looking for a nissan 350Z and as soon as I got there I was greeted. my sales associate matt was probably THE best salesman I have ever had. he was friendly and very considerate and never once talked down to me. he was very professional at his job and with only being there a few weeks I was very impressed. unfortunately. I could afford the car but not the insurance. I could afford the car because matt made it possible. I am supposed to go back and look at the rest of the lot here within a few weeks and very excited to go back. if anyone was looking to buy a new/used car I would recommend them to St. Charls nissan and tell them to ask for matt because I was far more than happy with my experience while I was there. More

Rick was exceptional to work with. I went in with no experperience with personally buying a car in the past. I always did it with my spouse and he made it a breeze. I told him what my needs were and h experperience with personally buying a car in the past. I always did it with my spouse and he made it a breeze. I told him what my needs were and he was sure to help me meet my needs. There was sales pitch and no hidden costs or fees. I have never had such good sales experience at ANY car dealership in the past. I will definitely go back. More

The service staff here is so friendly and helpful and I trust them to tell me the truth about my car. I am treated respectfully when I go in there. They call me by name when I get out of my car-talk abou trust them to tell me the truth about my car. I am treated respectfully when I go in there. They call me by name when I get out of my car-talk about feeling welcome! They offer additional services, like washing my car for me. I feel safer going there. More

wonderful experience, I only buy our vehicles through St Charles Nissan as they are friendly, professional and knowledgeable. Overall a very good experience. I will continue to buy our vehicles whether the Charles Nissan as they are friendly, professional and knowledgeable. Overall a very good experience. I will continue to buy our vehicles whether they are new or used through St Charles Nissan. More

I went to St Charles in November 2011 to buy a Nissan versa from Paul Hinton. Paul was very helpful and friendly throughout the buying process and I have recommended several friends to look up Paul when versa from Paul Hinton. Paul was very helpful and friendly throughout the buying process and I have recommended several friends to look up Paul when they want to buy a car. I told Paul Hinton the reason I was buying a versa from him and ST Charles Nissan was the service department. My story is a little different from, why does a person go to a certain dealership to buy a car and here is my story. A while back, I had two Nissans that needed service work done and St Charles was the only dealership who could resolve the problems that my Nissans had. The work was done under warranty, with a great care to details that was needed to resolve the issues with my Nissans. Bill, Paul and Nate impress me with great customer service, great Quality of Work, a very friendly attitude that lead to a great Overall Experience. I know first hand that other dealership could learn allot from St Charles Nissan business model on dealing with customers on a daily basis. I know when any one is in the market for a car or need service work done on their Nissan, I will point them toward St Charles Nissan. More

Friendly sales department, helped find car that suited me, showed several cars that were in my style and price range, made financing easy, really took the whole day to help me. I left this dealership fee me, showed several cars that were in my style and price range, made financing easy, really took the whole day to help me. I left this dealership feeling happy about my purchase. Andy was great! More

We have dealt with Joe Caswell at St. Charles Nissan since 2005 and we are always so happy when we leave there! We have actually bought a total of 8 cars there!! We will continue to do business there al since 2005 and we are always so happy when we leave there! We have actually bought a total of 8 cars there!! We will continue to do business there always! They are so helpful and they always do their best to meet our needs, we tell EVERYONE about them and Joe of course :) More

I was in the process of purchasing a new car and went in to look at the new Versa. I was extremely disappointed in the car. I was about to leave when our salesman, Joe Caswell, suggested I test drive a Se to look at the new Versa. I was extremely disappointed in the car. I was about to leave when our salesman, Joe Caswell, suggested I test drive a Sentra. I liked the Sentra a lot. I explained to Joe that I was still shopping around and would let him know. It came down to a choice between the Kia Forte and the Sentra. I asked both dealers to give me their best offer. St Charles worked with me and got me a better deal. I felt no pressure from Joe at any time throughout the process and he was very professional about the entire process. More