St Charles Nissan

Great service!!! Annette was very helpful in taking care of me and as usual, so was St. Charles Nissan. I will continue to use St. Charles Nissan for all my future au Annette was very helpful in taking care of me and as usual, so was St. Charles Nissan. I will continue to use St. Charles Nissan for all my future automotive needs. Thank you to all! Frank Miskov More

prompt efficient service From check-in to completion everyone was courteous, friendly and efficient. I am sorry I do not remember the service advisors name, however, she was From check-in to completion everyone was courteous, friendly and efficient. I am sorry I do not remember the service advisors name, however, she was in training and was very attentive to my needs. In my opinion she is a keeper. As it was an early morning visit I appreciated the complimentary beverage and snacks . The free car wash and vacuuming was really appreciated. More

Very Satisfying I have used this dealership since purchasing the car. I am very pleased with their service and have the car serviced no where else. I tell everyone I have used this dealership since purchasing the car. I am very pleased with their service and have the car serviced no where else. I tell everyone how they treat you like family. Explain all repairs being done and how prompt they are. Always answer any questions and never push work that is not needed. More

New car purchase Darren was great to work with , he was extremely patient with me changing cars i liked numerous times , came to pick me up the morning I was buying , Darren was great to work with , he was extremely patient with me changing cars i liked numerous times , came to pick me up the morning I was buying , and made sure my whole experience was top notch . I would recommend Darren and St Charles Nissan to anyone looking to purchase a car More

Oil Change 9/6/19 went in for an oil change, car wash, vacuum and license plate adjustment. Took 2 hours made me late for my appointment and left with just an oi 9/6/19 went in for an oil change, car wash, vacuum and license plate adjustment. Took 2 hours made me late for my appointment and left with just an oil change no other services were performed. That service department was so chaotic wondering if it is worth going back for service. More

Wonderful experience with St Charles Nissan! When we arrived at the dealership we were Introduced to Darren. We were happy to work with a salesman who was so personable and had a nice sense of hu When we arrived at the dealership we were Introduced to Darren. We were happy to work with a salesman who was so personable and had a nice sense of humor. He immediately asked what were were interested in and was able to answer all our questions. He provided a lot of detail about the Nissan Rogue and was extremely knowledgeable during the test drive answering questions and pointing out the advanced features. We never felt we were being pressured which was a huge relief. We didn’t immediately make the purchase but Darren kept in contact and responded to my emails. After a week of shopping around we decided to move forward and purchase the Rogue. This decision was in part due to the great service and professionalism we received but also the quality and value of the Rogue compared to other SUVs in this class. The standard options and safety features can’t be beat! The financial side of things went very well. Mike was very organized and smoothly completed the purchase without delay More

Another great new car purchasing experience My new car salesman was Paul Hinton. Over the years I have purchased two new cars from him. He makes a new car purchase non stressful. I would recomme My new car salesman was Paul Hinton. Over the years I have purchased two new cars from him. He makes a new car purchase non stressful. I would recommend him to anyone wanting to purchase a vehicle. His professional attitude towards the customer is non better. The dealership, salesmen & service ( Clint Johnson) are the best in my opinion. More

Outstanding service by service department I have been using the service department for out two Nissans. I received nothing but outstanding service. They did not try to sell you any addition I have been using the service department for out two Nissans. I received nothing but outstanding service. They did not try to sell you any addition services that I do not need. More

worst car financing experience ever Overall this dealership is good. The finance manager doesnt respond. Worst customer service. They hide information and keep telling you to come next t Overall this dealership is good. The finance manager doesnt respond. Worst customer service. They hide information and keep telling you to come next time and keep cancelling appointments. don't respond to call and messages. i am still struggling to get the info i asked and i still haven't got yet. they are not clesr on their gap cancellation policy nor do they provide any update. Its been 3 months and i still haven't got it cleared. More

exceptional I have bought cars from St. Charles Nissan for years. I have always had great service and always received a great deal on every car I have bought fro I have bought cars from St. Charles Nissan for years. I have always had great service and always received a great deal on every car I have bought from them. The service department is exceptional! I highy recommend them. A long time customer. More