St Charles Hyundai

Jeremy greeted me by my name as I walked up to his service counter; I didn't have an appoinment so I am assuming he quickly looked up the license plate as I was parking....small thing but very nicely service counter; I didn't have an appoinment so I am assuming he quickly looked up the license plate as I was parking....small thing but very nicely done! More

Chris all ways goes out of his way to make sure everything is right he took care off a problem with some grease that got on the interior of my car from the service guy and took it right back in to everything is right he took care off a problem with some grease that got on the interior of my car from the service guy and took it right back in to get it cleaned and was so sorry and that this was totally unacceptable and he was going to let the manager know about this. I am glad there are people out there that cares and takes the time to make it right. He is an asset to your company. More

Jason had the Santa Fe Hyundai ready when we arrived at the dealership to look at the vehicle. He was knowledgeable about the car. This is the second Santa Fe that we bought from this dealership, never h the dealership to look at the vehicle. He was knowledgeable about the car. This is the second Santa Fe that we bought from this dealership, never had one mechanical issue with the first Santa Fe. More

This was my first trip there, but my husband was a repeat customer. My husband had bought a new car from them and was very pleased. When we needed another car, he brought me there. Forget the cliches abo customer. My husband had bought a new car from them and was very pleased. When we needed another car, he brought me there. Forget the cliches about car salesmen, these men were not anything like that. They were both friendly and professional at the same time. Very helpful and considerate. We walked away feeling like we had gotten a great deal, but never pressured in any way. The dealership had a great atmosphere, even the girl at the desk was pleasant.We would not hesitate to recommend them to anyone--in fact, my husband already has. More

Good experience. First time purchasing a new car, and happy with the experience. Very clean dealership. Very Friendly. Jason was very good to explain as much as possible. happy with the experience. Very clean dealership. Very Friendly. Jason was very good to explain as much as possible. More

The people were frindly and very helpful. I was in and out in lest than 1 hour and they even washed and clean the car out in lest than 1 hour and they even washed and clean the car More

Wonderful experience! I have been to plenty of dealerships that will treat you like an annoyance but everyone at St Charles Automotive treat you like family! A lot of knowledge and experienced hel dealerships that will treat you like an annoyance but everyone at St Charles Automotive treat you like family! A lot of knowledge and experienced help truly shine at this location! Will be back many many times! More

I brought our SanteFe in for an oil change and tire rotation along with coupons for both procedures. Mr. Wollenberg informed me that only one coupon could be honored, so I opted to use the oil change c rotation along with coupons for both procedures. Mr. Wollenberg informed me that only one coupon could be honored, so I opted to use the oil change coupon and pay normal price for the tire rotation. Services were completed in less than an hour. At the cashier's window, it was found that no charge was entered on the invoice for the tire rotation. Instead of adjusting the charges accordingly, Mr. Wollenberg acknowledged the mistake and I got the oil change and tire rotation for the price of an oil change. This is the kind of service that will create customer loyalty for your dealership. I will be back. I will tell others about my experience. More

Aaron made our puchase as seamless and smooth as possible. He was helpful and flexable with the replacement of my automobile, working his schedule around ours to make everything work perfectly. I wi possible. He was helpful and flexable with the replacement of my automobile, working his schedule around ours to make everything work perfectly. I will send anyone that mentions needing a vehicle to Aaron. More

They were very informative a willingness to work with us on buying a vehicle for our Daughter. They should us many options to choose and informed us what was the best model to purchase based on our needs. on buying a vehicle for our Daughter. They should us many options to choose and informed us what was the best model to purchase based on our needs. More