St Charles Hyundai

Purchased: 2013 Sonata. Contacted Ben via an internet Purchased: 2013 Sonata. Contacted Ben via an internet interest submittal. He worked with me for 3 or 4 days via email and cell phone to determine th Purchased: 2013 Sonata. Contacted Ben via an internet interest submittal. He worked with me for 3 or 4 days via email and cell phone to determine the car I wanted and to find one that matched my criteria. I gave him the exact vehicle and options I wanted and offered him a price. He agreed to the price and started looking. Though he didn't have one on the lot, he located one in the Chicago area. Given that he had to have it driven from Chicago to his dealership, he said he would have to charge a little more for it. I agreed, as long as the vehicle was trucked down, and not driven. He said that trucking would cost even more. After some discussion, he said he would truck it for a little more than my original offer, so I agreed. The car was at his dealership within 3 days. I met Ben face-to-face for the first time on the evening I bought the car. He was cordial, though he talked very fast. The purchase took about 2 1/2 hours because he wanted to be careful to go over every detail with me and wanted to make sure I was happy before I left the dealership. He set up my BlueLink account and also took care of the BlueTooth pairing of my phone to the car. And the price I ended up paying was the original offer I had made (no charge for the transfer to the dealership. Craig handled the financing aspects. This was the only time during the sales experience that I felt somewhat rushed. However, if I asked questions, Craig slowed down and explained things in detail. I chose to finance the car. Without asking, Craig started financing the car at 2.9%. I said that I had seen that a 0.9% rate was available. He said I could choose either of the rates. I'm not sure why he didn't just offer the 0.9% rate to begin with. The reason for the ratings of 4 instead of 5: the buying experience was good, but it still felt like I was just another sale. Maybe it's partly that I'm always on guard when talking to car dealers and repair people. Maybe it's that I felt a little rushed through the process. But I do recommend this dealership to others looking for a Hyundai (or Nissan). More

I decided to purchase my first Hyundai due to all the good things I have heard from people who currently own one or have owned one in the past. I am glad that I made this decision and equally glad that I good things I have heard from people who currently own one or have owned one in the past. I am glad that I made this decision and equally glad that I purchased it from this dealership. The Sales person I dealt with was very knowledgable of the car and treated me with respect and friendliness. this included everyone I dealt with there. I would definitely recommend others to purchase a vehicle there and will absolutely consider purchasing another Hyundai from this dealership. More

Came in on a Saturday and talked with Anthony and test drove a few cars, with no pressure to buy. Came back in the following Monday and had a great experience. drove a few cars, with no pressure to buy. Came back in the following Monday and had a great experience. More

Yes. The service was great and fast. Aaron was helpful before i even walked in the door! everyone stayed busy making sure it was all taken Care of as fast as possible.They were all very friendly and I pla before i even walked in the door! everyone stayed busy making sure it was all taken Care of as fast as possible.They were all very friendly and I plan on recommending alot of friends! Thanks! More

Jason was awesome from the first time he emailed me (internet inquiry) to the time he delivered our beautiful Azera. I had done a lot of research on both our trade in and the two models we were lookin (internet inquiry) to the time he delivered our beautiful Azera. I had done a lot of research on both our trade in and the two models we were looking at so I knew roughly where we should be on price. He was upfront in pricing, honest to deal with and made the whole process fun and easy. More

The price was great, the deal was mostly done via email. Jason was easy to work with and honest. Financing was easy and fast with good rates. Jason was easy to work with and honest. Financing was easy and fast with good rates. More

I had to look out of town to find a replacement for my car that was totaled in a wreck (not my fault). I called the dealership on a Friday night to ask about a Scion xB for sale and spoke with Steve Willi car that was totaled in a wreck (not my fault). I called the dealership on a Friday night to ask about a Scion xB for sale and spoke with Steve Williams. He was very friendly and helpful. He was able to bring the price down so that it closely matched my insurance settlement. I drove over from Kansas City on Saturday and ended up purchasing the car. The process was smooth and very quick, no heavy sales pressure whatsoever from Steve and finishing the transaction with the business manager Craig Smith was fast and again no pressure to purchase the available warranty options. I can't say that I would drive 3.5 hours to purchase my next car but the buying experience was good. Thanks! More

Mr Harris at St. Charles Automotive makes buying a new car a pleasure instead of a hassle. His cheerful attitude and professionalism eased the normally stressful decision making process for me. He is ver car a pleasure instead of a hassle. His cheerful attitude and professionalism eased the normally stressful decision making process for me. He is very knowledgeable about each vehicle in the line and is very patient when confronted with detailed questions. Each visit to the dealership I was greeted warmly by any and all staff and treated with respect and courtesy. I will definately be purchasing any new vehicles I need from Anthony and St. Charles Hyundia. ps.I LOVE my Elantra Touring! More

They were very helpful with financing my sonata hybrid.Jason showed me alot of the differences in the operation of my new car along with setting my phone to the car. hybrid.Jason showed me alot of the differences in the operation of my new car along with setting my phone to the car. More

Have always been impressed with Jeremy in your service center. Everytime I bring my car in, he greets me by name and provides outstanding customer service. Will continue to keep coming back, and will re center. Everytime I bring my car in, he greets me by name and provides outstanding customer service. Will continue to keep coming back, and will recommend your dealership because of him. More