St Charles Hyundai

Great experiance with Andreas when looking at diffrent Hundais. Very knowledable, friendly and honest, and not the least pushy as many car sales persons can be. Haven't decided yet what car I will purchas Hundais. Very knowledable, friendly and honest, and not the least pushy as many car sales persons can be. Haven't decided yet what car I will purchase but when it's time to pull the trigger I will give Andreas a call. More

It was the best buying experience I have ever had buying a car. Between test drive and getting out the door we were there less than 2 hours. I highly recommend!!! a car. Between test drive and getting out the door we were there less than 2 hours. I highly recommend!!! More

Arthur was a great help! Didn’t feel pushed into anything and offered a great service. Even made arrangements to have faults on the car and listened to all our concerns. Will Didn’t feel pushed into anything and offered a great service. Even made arrangements to have faults on the car and listened to all our concerns. Will definitely be asking for his help in the future. More

Arthur and all the people at the dealership were professional, knowledgeable, and easy to work with. Good inventory and fun shopping! professional, knowledgeable, and easy to work with. Good inventory and fun shopping! More

Arthur was great! The overall experience was wonderful. I do wish they would have explained the financing of the new vehicles better when we reserved the car. Other th The overall experience was wonderful. I do wish they would have explained the financing of the new vehicles better when we reserved the car. Other than that the experience was great. More

Aurther was very friendly and very helpful. He made buying our new car a great experience! Would definitely buy from him/dealership again. He made buying our new car a great experience! Would definitely buy from him/dealership again. More

I love it here! Arthur made the buying process smooth, and everything was quick and easy. Arthur made the buying process smooth, and everything was quick and easy. More

Initial meet was told extended warranty included and high admin "xx" fees could be reduced. xxxxxxxx! As soon as signed and paid CASH was told NO! Long wait time. Scuff and dirt interiir could have been bett admin "xx" fees could be reduced. xxxxxxxx! As soon as signed and paid CASH was told NO! Long wait time. Scuff and dirt interiir could have been better cleaned. Even after this being THIRD CAR PURCHASE "BLEW ME OFF! HAPPY with car BUT PERSONEL HEEHAW CRAP I WILL NOT REFER! I REFUSED TO FINANCE which hurt their Kickback! More

So far everyone has been great to work with. Friendly, professional, and no pressure from Arthur in sales or Sid in finance. Friendly, professional, and no pressure from Arthur in sales or Sid in finance. More

If you are considering purchasing a Hyundai product you might wish to consider a different brand and certainly not this dealership. Sales experience was fine with Steve Williams however the service departm might wish to consider a different brand and certainly not this dealership. Sales experience was fine with Steve Williams however the service department for warranty issues is horrible at best. I have a 2020 Palisade (junk car to be honest) that has experienced a CEL for well over a year now and the only solution to fix it is "Reset CEL, problem OK now". They must not teach their employees the definition of insanity so they keep doing the same things and expecting different results. Keep in mind that it takes over 2 months to get an appointment. Had the car in for the CEL (it still comes on, they didn't do anything to address it even though they lied on the invoice and said they replaced the gas cap. I had to purchase the new cap myself from the dealership in order to at least try something to make the CEL go away )and additional service and issues in late November 2022, one of them being a safety related issue with a rear passenger seatbelt buckle coming undone by itself randomly. They didn't have the part (of course) and Brad Dean tells me it should be available in 3-5 days. It is now Late January 2023 and not a peep from them. I contacted Hyundai Customer Care and filed a complaint case for all these issues that go unresolved and explained how consumers are being screwed on warranty items due to 2 month waiting times for an appointment. It looks like Hyundai USA also does not seem to care about the potential lawsuit coming to all parties involved if someone is injured in a car with defective seatbelt buckles. Maybe they forgot about the Firestone Tire issues years ago on the Fords? Stay clear of this dealership and brand if you want quality service and a safe reliable vehicle. This Palisade now has so many recalls and accumulated issues that I have asked my wife to just park it, leave the keys in it in hopes it gets stolen, and I will go buy her something new and different. I have an appointment for February scheduled but my expectations are very low that anything will be addressed. More