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St Charles Hyundai

St. Peters, MO

4.4
990 Reviews

5701 Veterans Memorial Parkway

St. Peters, MO

63376

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990 Reviews of St Charles Hyundai

August 10, 2017

Excellent service (55357)(56397)(55356)(57342) Customer service was outstanding and very professional. The salesman explained every detail about the car and its multi accessories. It was a no press More

by wellmaker6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrod Finder
Aug 10, 2017 -

St Charles Hyundai responded

Thank you! We strive daily to make sure our customers have a great experience and we are so happy to see this was achieved in your visit. Congrats on your recent purchase!

August 08, 2017

Elantra I am satisfied with everything except who I had as a salesman. Everyone else went above and beyond. I have never had an experience like this before. I More

by emha0513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager - Kevin, Jason Freed, Barry Rhodes
Sep 05, 2017 -

St Charles Hyundai responded

After speaking to the managers who would have been involved, we are very surprised to hear about this situation. Without your name, we are unsure which customer we need to call to help out! Please contact our Operations Manager, as soon as possible. Call 636.441.4481 and hit 0 to be directed to the operator. She will get you in touch with our Operations Manager immediately. We really want to help, we just don't know who to help! Thank you!

August 08, 2017

Accent 2017 Everything was excellent with the staff and the car I bought from Hyundai in St peters. I was happy with everything during the whole entire process. More

by ddobynsjr
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Litton, Jason Freed
Aug 08, 2017 -

St Charles Hyundai responded

Congratulations on your new Accent! We're thrilled to hear you had an excellent experience with our team. Enjoy the new ride!

August 07, 2017

Expectional Service We will not shop any where else for a Hyundai then St. Charles. Love the staff and their professionalism. They ensure that they answer all your questi More

by larbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Smith, Ben Macormic
Aug 08, 2017 -

St Charles Hyundai responded

Thank you for supporting our business! We truly appreciate the kind words and taking the time to give us a 5-star review. We look forward to your next visit!

August 06, 2017

Great Experience I'd never bought a new car before, but the experience was fast, efficient, and informative. I recommend it (and have recommended it already, actually) More

by ben.halliburton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Freed, Ben Macormic, Jarrod Finder
Aug 08, 2017 -

St Charles Hyundai responded

Thank you for the great 5-star review! We appreciate anyone you send our way and truly hope you enjoy your new ride. Congrats!

August 05, 2017

Excellent service! I have leased two cars now from here. Both times Ben has been so helpful and nice. I love my car and will keep coming back! More

by MartinAshley10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Macormic
Aug 08, 2017 -

St Charles Hyundai responded

Thank you for the great review and 5-star rating! We're so happy to have you a part of the St. Charles Hyundai Family!

August 05, 2017

Always shop at St Charles Automotive We have bought several cars from St Charles Automotive and Ben Macormic in particular. We always find the staff professional and thorough before, duri More

by billjodi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Macormic
Aug 08, 2017 -

St Charles Hyundai responded

We appreciate the kind words and for recommending us to family and friends!! Thanks so much for taking the time to leave us such great feedback.

August 05, 2017

Pitiful lack of communication We bought a 2016 Santa Fe sport from Aaron, who was the only positive thing at the dealership. They messed up on 3 different occasions and each time i More

by Lewisjamesc
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Aaron Litton
Aug 17, 2017 -

St Charles Hyundai responded

We are sorry to hear about your recent visit to St. Charles Hyundai was not a positive one. We apologize that we did not communicate well enough with you during your car buying process. We dropped the ball and that is our fault for not communicating with each other. We will absolutely learn from this and get better at communicating internally. We are sorry that you were treated so poorly on the phone, there is no excuse. We sincerely hope that we can make it up to you in the future.

August 04, 2017

Excellence Everything was excellent. They worked within my budget. They also gave me the best for my trade in vehicle. Place was nice and clean. Wish there was s More

by bhavey0603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Litton, Jason Freed
Aug 04, 2017 -

St Charles Hyundai responded

Thank you so much for this great review and feedback! We strive daily to make sure our customers have a great experience and we are so happy to see this was achieved in your visit!

August 04, 2017

excellent service Excellent service. Like my vehicle. Things were explained well. Wish could get free oil changes for the first year. Will Less was excellent to deal More

by swm23mcg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Less
Aug 04, 2017 -

St Charles Hyundai responded

Thank you for this wonderful review! We're completely committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication.

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