St Charles Hyundai

Excellent Staff and Product line We just purchased a new Elantra from St. Charles Hyundai. Our sales person, Mark Parker was very patient & professional in helping us through the who We just purchased a new Elantra from St. Charles Hyundai. Our sales person, Mark Parker was very patient & professional in helping us through the whole process. He seemed very knowledgeable about the product lines, options and pricing structures. Thanks you all for making this such a pleasant experience. We love our new car! Gary & Laura More

Ben Macormic Is Professional,Patient, and Knowledgeable, I chose Ben from a review, Got my Veloster!!. HE is the BEST I have EVER worked with. I take this SERIOUSLY...Ask for Ben, I chose Ben from a review, Got my Veloster!!. HE is the BEST I have EVER worked with. I take this SERIOUSLY...Ask for Ben, More

The purchase of my sister-in-law's '16 Elantra My sister-in-law FINALLY gave in and had enough with a vehicle that has not has A/C for over 2 years...so I finally convinced her to come to the Hyund My sister-in-law FINALLY gave in and had enough with a vehicle that has not has A/C for over 2 years...so I finally convinced her to come to the Hyundai dealership to have a look around...after seeing a few vehicles we found a CPO (certified pre-owned) '16 Elantra that could be a good fit. She test-drove it and really liked the vehicle in general (especially the working A/C). After speaking with Ben about it she decided it was worth the purchase. A special thanks to Ben for what he did for my sister-in-law as it is greatly appreciated. And as usual, no pressure and available to answer any questions my sister-in-law had. This makes three Hyundai vehicles in the family...and they're all from your dealership - that means a lot.. Thanks again and see you in the future when the time comes to upgrade :) More

Sold us a lemon In the past 9 mos. my husband and I have bought 2 new cars from this dealership. Yesterday with barely 1000 miles on his 2018 Hyundai Elantra my husba In the past 9 mos. my husband and I have bought 2 new cars from this dealership. Yesterday with barely 1000 miles on his 2018 Hyundai Elantra my husband got stranded in Edwardsville (40 miles from home) because it would not start. We have triple A roadside assistance (5 stars!) and they came and also could not get it started. He had to have them tow the car to the dealership. I had to go pick my stranded husband up against Dr.’s orders not to drive as I just had a complex surgery. He left a message telling the dealer he’d appreciate some sort of arrangement for him to get the car returned to him, such as paying for rental or picking him up. They called this morning saying the car’s starter was bad, but was “...all fixed now, good as new!” (Well, it IS new- we haven’t even made the first payment on it!) They absolutely refused to take any responsibility for the new car being unreliable and were not willing to assist in any way with my husband in getting down to the dealer (an hour and 20 minute drive from our home) despite his explaining to them that I’m not supposed to be driving. They were neither apologetic nor empathetic towards our circumstance. My husband arranged to pay someone to drive him to pick up the car. I told him I wish we could return it. We will definitely not return there for service or to buy another car. Hopefully it will not continue to be unreliable. I’m very sorry we trusted these people to back the quality of their vehicals and to have the pride and integrity to go out of their way to make ammends after selling us a car that failed to run a month after we bought it. I recently recommended them to a friend who then also bought a new Elantra from them about 2 months ago and sincerely regret it after this rattling and unpleasant experience. A real eye opener! More

Very pleasant salesperson We bought a new Kona for our daughter and couldn't have been more pleased with our salesperson Mark Parker. He was patient and knowledgeable and made We bought a new Kona for our daughter and couldn't have been more pleased with our salesperson Mark Parker. He was patient and knowledgeable and made an otherwise stressful process pleasant. We appreciate that he showed our daughter how to operate the car's numerous features in the blistering heat yesterday. Great job Mark! Dan, Brenda and Hailey More

Mark hit the MARK Mark Parker demonstrated knowledge of the various Hyundai models. He introduced me to the Santa Fe Sport. He eagerly addressed my questions and enco Mark Parker demonstrated knowledge of the various Hyundai models. He introduced me to the Santa Fe Sport. He eagerly addressed my questions and encouraged me to make my purchase at a comfortable pace. More

amazing! Mark Parker really listened to what we wanted and two days later gave us a call. We where looking for someone else and ended up buying our dream car. Mark Parker really listened to what we wanted and two days later gave us a call. We where looking for someone else and ended up buying our dream car. He had exactly the car we have been looking on ads, other dealerships, everywhere. We bought it on the spot! Perfect, we are so happy with Mark Parker, he will be our go to car salesman. Wonderful Experience. Thank You More

Aaron Litton - Outstanding Sales Consultant! Just finished our third purchase/lease with Aaron. We keep coming back here to work with him because Aaron listens and really goes beyond in trying to Just finished our third purchase/lease with Aaron. We keep coming back here to work with him because Aaron listens and really goes beyond in trying to get us what we want and need. We cannot say enough about his service and honesty. Thank you Aaron Litton!! Bryan and Robyn Johnson More

Great salesman I went into just test drive a Sonata for the gift card but Aaron Litton was such a helpful salesman. I ended up buying a 2015 certified Sonata SE wit I went into just test drive a Sonata for the gift card but Aaron Litton was such a helpful salesman. I ended up buying a 2015 certified Sonata SE with the wrap around package and he included my sales tax in the loan that I couldnt pass up this deal. I had no out of pocket money and Aaron was such a helpful salesman to deal with and Craig Smith was great too. No pressure or hassel from him just a very nice down to earth person. I will tell my friends who are looking for a new car to see Aaron for sure....HE IS THE BEST More

One of the best experiences I ever had buying a car! From the moment we walked in, to the time we left with our gorgeous Santa Fe Sport, this dealership was outstanding, top to bottom. Our sales person, From the moment we walked in, to the time we left with our gorgeous Santa Fe Sport, this dealership was outstanding, top to bottom. Our sales person, Jarrod Finder was very well informed, incredibly patient, answered all our questions and did a great, thorough job showing us all of the amazing features on our new vehicle. Everyone we interacted with was kind, friendly, and helpful, including the sales manager, the finance manager, and the guys out in the garage. Do yourself a favor and check it out. More