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St. Charles Chrysler Dodge Jeep Ram - Service Center

St. Charles, IL

4.7
141 Reviews

141 Reviews of St. Charles Chrysler Dodge Jeep Ram - Service Center

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January 30, 2023

Very friendly and helpful staff. I was helped right away when I arrived and the loaner vehicle I requested was there ready to go. Very good experience. More

by Jgarcia3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

We strive to provide the best possible service and care for your vehicle. Thank you for choosing St. Charles Chrysler Dodge Jeep Ram for your service needs and 5-star review. Your satisfaction is important to us, and please let us know if there is anything else we can do for you.

January 28, 2023

They were courteous and provided the service I needed. Performed a recommended 120,000 mile check-up with no issues. More

by MWFUGATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Winklepleck
Jan 30, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for this 5-star review. We take our reviews to heart and are delighted to learn about your visit with our Service Team. It's great to see they were courteous and efficient during your maintenance service. Please let us know if you have any additional questions about your vehicle's 120k check-up. Thank you again for choosing St. Charles Chrysler Dodge Jeep Ram!

January 11, 2023

Courteous, efficient, no hard sell ! ! Appointments on time. Coupon offered good price. Clie to home. More

by edrohde135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Winklepleck
Jan 13, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for leaving our Service Department this wonderful review. We are pleased to learn that your vehicle was taken care of on time and that you were satisfied with the coupon you received. Please do not hesitate to reach out to us here at St. Charles Chrysler Dodge Jeep Ram if we can be of further assistance.

December 31, 2022

The service was great. They provided a rental car as it was a recall srevice. They also fully charged the PHEV nice touch! More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zuhri Thahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Kenealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Winklepleck, Patrycja Virella
Jan 01, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

We enjoy having you as a valued customer, Don, and look forward to providing you with the same highly-rated service for years to come. We hope to see you again at St. Charles Chrysler Dodge Jeep Ram.

December 17, 2022

Staff is knowledgeable and will help you with every step you take. Both sales and service team are attentive of guests needs More

by Darshanbrahmbat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brigett, Joe Winklepleck, Bridget Lopez
Dec 19, 2022 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us this positive review! We are delighted to know you had a great experience working with both our Sales and Service Teams. We hope you continue to visit our team here at St. Charles Chrysler Dodge Jeep Ram for your future auto-related needs.

December 09, 2022

The staff is very professional and knowledgeable. They go above and beyond, and are very nice. More

by Krisolberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Kenealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Winklepleck, Patrycja Virella
Dec 12, 2022 -

St. Charles Chrysler Dodge Jeep Ram responded

We strive to be excellent here at St. Charles Chrysler Dodge Jeep Ram. Ratings like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

December 08, 2022

Great service from beginning to end. Service was completed quickly and even found me a promo to take some dollars off. More

by ksc13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Winklepleck
Dec 09, 2022 -

St. Charles Chrysler Dodge Jeep Ram responded

Thanks for the amazing review! It is such an amazing feeling knowing our Service Team provided a great experience from start to finish. If you ever need further assistance, please feel free to contact us at St. Charles Chrysler Dodge Jeep Ram.

November 29, 2022

Always a great experience with friendly and fast service. It’s so much better now that one can make an appointment even for regular routine maintenance, too! More

by MrsNic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Nov 29, 2022 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello, thank you for your positive feedback and excellent rating. We appreciate learning of your enjoyable experience with us here at St. Charles Chrysler Dodge Jeep Ram. Have a great day.

November 28, 2022

The St Charles Chrysler Jeep dodge Ram Has Excellent and quick service, Friendly staff and nice waiting area. More

by Messer325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Winklepleck
Nov 28, 2022 -

St. Charles Chrysler Dodge Jeep Ram responded

It's great to know that our Service Team provided you with excellent, efficient service and support during your recent visit! St. Charles Chrysler Dodge Jeep Ram values you as a customer and we hope to be of service to you again!

November 17, 2022

Polite and quick service. Jesse was helpful in letting me know what else might be needed for car to run nice. He also gave me quotes. More

by Jen gpo
Recommend Dealer
Yes
Employees Worked With
Jesse
Nov 30, 2022 -

St. Charles Chrysler Dodge Jeep Ram responded

Jen, thank you for coming to see us at St. Charles Chrysler Dodge Jeep Ram and giving us such a good rating. Should you need anything else, please let us know.

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