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St. Charles Chrysler Dodge Jeep Ram - Service Center

St. Charles, IL

4.7
141 Reviews
Call Service Center (866) 651-4288

141 Reviews of St. Charles Chrysler Dodge Jeep Ram - Service Center

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April 04, 2023

Service manager is awesome. Always called to let me know the status of my vehicle. Very nice and professional. Got me back running right away. More

by Bj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted in service department
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Apr 05, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello Bj! Thank you so much for your five-star review. We are glad we could make your experience something to remember. Our Service Team here at St. Charles Chrysler Dodge Jeep Ram is here for you when you need us.

March 30, 2023

Paul kept me informed on the status of my vehicle. He also has great 👍🏻 customer service skills More

by McAlpin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Carter
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Mar 31, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello, thank you for your uplifting review and positive 4-star rating with us here at St. Charles Chrysler Dodge Jeep Ram. We strive to provide all of our customers with quality customer service. Feel free to reach out to let us know how we can earn that fifth star, and thank you for being a valued customer.

March 21, 2023

The service center was amazing had my truck at another dealership for over 3 weeks pulled it from that dealership and brought it here they found the problem in the first day More

by nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
Report | Print
Mar 21, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hi Nick, it is fantastic to learn our Service Team could quickly assist you at St. Charles Chrysler Dodge Jeep Ram. It is an honor to be your choice and we thank you for your amazing feedback! Please feel free to let us know if there is anything else we can do for you. Have a great day.

March 17, 2023

The people I had contact with were kind and professional, and did their jobs well. The waiting room inside the dealership was clean and comfortable. My wait time was the length of time they tol More

by Darby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Carapia
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Mar 17, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Darby, thank you for your great review. We are thrilled to see that you had a great experience with our Service Team and found them to be kind, professional, and prompt. It is also nice to learn that you appreciated our clean and comfortable waiting room. If there is anything else we can help you with at St. Charles Chrysler Dodge Jeep Ram, please let us know.

March 15, 2023

All aspects of the service went smoothly, from setting up the appt online, confirmation via a phone call, and actual service day excution. Thanks, I will return.. More

by f.kirschner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Winklepleck
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Mar 16, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for your business and your glowing review! We're thrilled to learn that you had a great and smooth experience here at St. Charles Chrysler Dodge Jeep Ram. If there is anything else we can do for you, please feel free to reach out.

March 09, 2023

I had a great experience in service. Everyone is helpful and efficient. I recommend them to others. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Rizdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zuhri Thahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Kenealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Winklepleck, Chris Mancari
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Mar 10, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you, Maria, for taking the time to write this awesome five-star review. We are glad to see that you are pleased with our Service Team. Thank you also for the recommendation.

March 09, 2023

Professional - thorough - accommodating - timely. Took their time to go over work that was needed and what was completed. More

by reale411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie
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Mar 11, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you so much for choosing St. Charles Chrysler Dodge Jeep Ram. We're excited to receive your 5-star review and look forward to assisting you with your future automotive needs.

March 03, 2023

This dealership goes above and beyond to work with you and provide excellent care of your vehicle! They provide very personalized service and Ted was wonderful to work with. More

by Fish83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
Report | Print
Mar 06, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for the great five-star review. We are happy to learn that your experience at St. Charles Chrysler Dodge Jeep Ram was pleasant and accommodating. Take care.

February 25, 2023

Good customer service. Attentive staff and clean ean facility. Never disappointed. Overall good experience.thanks More

by Igor Leone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zuhri Thahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Ditusa, Chris Mancari
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Feb 26, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Igor, we are pleased to see you had an overall good experience with us at St. Charles Chrysler Dodge Jeep Ram and were delighted with our attentive staff and clean facility. Thank you for your 5-star review. If you need help with anything else, please don't hesitate to let us know.

February 23, 2023

Great customer service at the service center. They are always very friendly and keep you in the loop with what’s going on. More

by Lechuga13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Report | Print
Feb 24, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

We will make sure to share this wonderful review with everyone here at St. Charles Chrysler Dodge Jeep Ram. Thank you for taking the time to share your positive feedback and give us five stars. Come back and visit us anytime, we'll be glad to assist.

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