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St. Charles Chrysler Dodge Jeep Ram - Service Center

St. Charles, IL

4.7
141 Reviews
Call Service Center (866) 651-4288

141 Reviews of St. Charles Chrysler Dodge Jeep Ram - Service Center

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July 26, 2023

Everything was done exactly how they said it would be done and it was done in the timeframe. They said it would be. More

by Allydey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Winklepleck
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Jul 26, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello, thanks for this glowing review. It is so great to know our team did everything how it was supposed to be done in a timely manner. Feel free to visit us again here at St. Charles Chrysler Dodge Jeep Ram anytime!

July 18, 2023

Average waiting time work done professionally. More than willing to help and answer questions. Would recommend this dealership More

by Jmgwes122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Alanis. 3132
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Jul 19, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

We are happy to have received your four-star review and are grateful for your trust in our professional Service Team to answer all of your questions. Thank you for your kind recommendation to us here at St. Charles Chrysler Dodge Jeep Ram. If there is anything we can do to assist, please let us know.

July 10, 2023

Great service with vehicle maintenance as always. Service department is always on it. Ted gave good explanation if work being completed and kept me well updated along the way. More

by mattsmmns3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
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Jul 10, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hi Matt. We are thrilled to learn that our Service Team provided you with another excellent maintenance visit. Thank you for taking the time to leave us such a wonderful review. We hope that you will continue to choose St. Charles Chrysler Dodge Jeep Ram for any of your future automotive needs.

July 06, 2023

Luis was super kind and helpful to my needs! My car did not take long at all More

by mlin0656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Jul 06, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello, thanks so much for this great review. Our team always strives to provide kind and helpful assistance. We are so happy to know you received timely service here at St. Charles Chrysler Dodge Jeep Ram. Come see us again!

June 30, 2023

They were able to change my oil without a problem. And Wash my vehicle and More

by pointerboyd
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Kenealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Winklepleck
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Jun 30, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello! Thank you for taking the time to write this great 5-star review. It is elating to learn you had timely assistance working with our Service Department during your routine oil change. You deserve nothing but the best with a freshly washed vehicle. We look forward to being of service to you again in the future here at St. Charles Chrysler Dodge Jeep Ram.

June 30, 2023

Great place and phenomenal Customer service from start to finish. Would definitely recommend going here More

by smashlee882004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yikes I don’t remember but he was great.
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Jul 01, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for your wonderful rating and review! It is elating to know that you received excellent customer service from our Sales Team. We hope to work with you more in the future here at St. Charles Chrysler Dodge Jeep Ram. We thank you for your recommendation.

June 30, 2023

Service department was great. Very professional, timely and polite service experience. We were able to drop the car the night prior to our scheduled service and a service manager More

by Tresies75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Winklepleck
Report | Print
Jul 01, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for the great rating and review. We are happy our Service Team at St. Charles Chrysler Dodge Jeep Ram was both professional and polite during your visit. We thank you for your business.

June 23, 2023

The staff was friendly and very helpful. I had a great experience, they went above and beyond to help me out. More

by lgco
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Winklepleck
Report | Print
Jun 23, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Our team here at St. Charles Chrysler Dodge Jeep Ram is proud to read that you had a friendly and helpful experience with us. Please feel free to contact us again if we can do anything else to assist you.

June 21, 2023

Service department is very professional and does qualify work. I've purchased 2 used vehicles from them and both have been very dependable. Salesman are good but their managers pull some shenanigans with th More

by chuck.bab
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marty Czech
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Jun 22, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello, thank you for sharing your feedback and for leaving us a positive review. It brings us joy to learn that you are impressed with all of our departments. You can always expect professional and quality work from our great team. We appreciate you choosing St. Charles Chrysler Dodge Jeep Ram and hope you have a wonderful day.

June 15, 2023

Paul was an excellent with my vehicle he kept me informed throughout the process .Really good guy. More

by Lavellebaldwin24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Zegar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul who works in service was excellent
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Jun 16, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello and thank you for your high star rating. We're happy to see that your experience with our Sales Team here at St. Charles Chrysler Dodge Jeep Ram was excellent. We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!

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