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St. Charles Chrysler Dodge Jeep Ram - Service Center

St. Charles, IL

4.7
141 Reviews

141 Reviews of St. Charles Chrysler Dodge Jeep Ram - Service Center

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September 01, 2022

Excelente servicio muy amable y profesional, super contento por la atención de los empleados, muchas gracias 💪🙏 More

by Jorgelarregui11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Winklepleck
Sep 02, 2022 -

St. Charles Chrysler Dodge Jeep Ram responded

We strive to provide friendly and professional service to all of our customers, and we're glad you experienced that. We look forward to seeing you back to St. Charles Chrysler Dodge Jeep Ram again in the future!

August 30, 2022

Treated me well, quick schedule, did what they said they would do. I'm happy More

by peder1
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ervin D
Sep 01, 2022 -

St. Charles Chrysler Dodge Jeep Ram responded

Hi there! We are grateful for the five-star review. Here at St. Charles Chrysler Dodge Jeep Ram, we believe in treating our customers like family and maintaining a level of accountability. We thank you for allowing us to serve you and please enjoy the rest of your day!

August 23, 2022

Service rep was very friendly and knowledgeable. Gave me multiple options. Worked out well. Also made other recommendations on upcoming services needed More

by Talbion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you! We are proud to have you as a customer and know that you can always expect that same level of service, no matter what you need help with, from the team here at St. Charles Chrysler Dodge Jeep Ram.

August 23, 2022

Brain was great and helped a lot. Unfortunately my truck was not fixed due to Chrysler saying my issue was normal after lots of diagnostics. It's not normal but whatever. Thanks for More

by thmz2410
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Joe Winklepleck
Aug 24, 2022 -

St. Charles Chrysler Dodge Jeep Ram responded

Hi, Thank you for your feedback. Although we are happy to know that you had a good experience with our team, I would like the opportunity to speak with you further about your review. At your earliest convenience, please reach out to me. Best, Sam Barakat General Manager 708 259 1539 sam@stcharlescdj.com

August 17, 2022

This is an exceptional dealership which truly values making sure customer service is their number one priority. More

by KJC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Carter - Service Advisor, Joe Winklepleck
Aug 18, 2022 -

St. Charles Chrysler Dodge Jeep Ram responded

We appreciate the great review for our team here at St. Charles Chrysler Dodge Jeep Ram. We are glad to see you had an exceptional visit with us.

August 04, 2022

Ron Easto and his staff are excellent! !! The work is ALWAYS done correctly the first time . When I need something without an appointment I always get it . More

by Cmikleson43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ , Joe Winklepleck
Aug 05, 2022 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello, we are so glad your service experience is great every time. Thank you so very much for this wonderful review of St. Charles Chrysler Dodge Jeep Ram.

July 31, 2022

Paul was great in explaining the process and following up with updates on my vehicle's service More

by tonybeller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Aug 02, 2022 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for trusting us with your vehicle and choosing St. Charles Chrysler Dodge Jeep Ram, Tony. We appreciate your five-star review, and our Service Team will always be here to assist you whenever needed.

July 28, 2022

The team here has always done their best to get things done quickly with great attention to detail. We have bought many jeeps over the years here and will continue to do so for many more. More

by Wilmingtoncp1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Winklepleck
Jul 28, 2022 -

Wilmingtoncp1 responded

Nice job

November 30, 2021

Had my Pacifica serviced at St. Charles Chrysler today and I had to take a moment to say what a great experience I had with their service department. Though they were really slammed with service customer More

by Ed F.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Winklepleck
Dec 01, 2021 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for your review! We are so glad that we had the opportunity to work with you and we look forward to continuing to serve you in the future!

October 07, 2021

The Chrysler dealer i had been going to for 12 years couldn't fit me in for 3 weeks when i had a starter problem. Called St Charles and they fit me in, Paul Carter handled everything perfectly. that was More

by hemirt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Carter
Oct 08, 2021 -

St. Charles Chrysler Dodge Jeep Ram responded

Hi there, It is great to hear that our Service Department could take care of you and our vehicle. Thank you for choosing St. Charles Chrysler Dodge Jeep Ram and we look forward to working together again.

Oct 09, 2021 -

hemirt responded

Thanks for the GREAT service !!

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