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St. Charles Chrysler Dodge Jeep Ram

St. Charles, IL

4.7
556 Reviews
St. Charles Chrysler Dodge Jeep always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 1611 E Main St to see for yourself!
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1611 East Main Street

St. Charles, IL

60174

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Showing 556 reviews

December 30, 2020

Peter and everyone at St.Charles CDJ was nothing short of amazing! From the mintute I walked in to the moment I left I felt like family! The whole team was personable, friendly and made me feel comfortable. More

by ce gerren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Zegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Wong
Dec 31, 2020 -

St. Charles Chrysler Dodge Jeep Ram responded

Congrats on your new car and welcome to the St. Charles Chrysler Dodge Jeep Ram Family! Peter, Sam, and Dave are outstanding assets to us here and always makes sure our customers go home happy. You're family now, so please feel free to let us know if you ever need anything. See you next time!

December 30, 2020

Peter was amazing to work with. He made my car buying experience a great one, which sometimes can be nerve racking. He explained everything and made sure I didn’t have any questions or concerns. I left k More

by Wendy17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Wong
Dec 31, 2020 -

St. Charles Chrysler Dodge Jeep Ram responded

We would like to thank you for this thoughtful 5-Star review for Peter at St. Charles Chrysler Dodge Jeep Ram! We work incredibly hard to provide our customers with an amazing car-buying experience, and learning feedback like yours is why we do it! We appreciate your business and we can't wait to see you again soon!

December 16, 2020

I wish I could leave zero stars. Something has dramatically changed at the service department. Having an appointment time is meaningless. Customer service attitude is now non-existent - been a loy More

by DrewG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Cardona
Dec 18, 2020 -

St. Charles Chrysler Dodge Jeep Ram responded

Drew, We take our customer feedback very seriously and would appreciate the opportunity to discuss your service appointment in greater detail. Please reach out to me at your own convenience. I look forward to connecting with you. Best, Sam Barakat General Manager 708 259 1539 sam@stcharlescdj.com

November 17, 2020

Edmond was very personable, he made the process easy. I come back to purchase another grand Cherokee and made the appointment with him because experience, thanks Edmond More

by Pattymedza1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edmund Eusebio
Nov 17, 2020 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for the excellent review, Patty! COngratulations on your new Cherokee!

November 14, 2020

Would definitely reccommened if you are looking for a new car. We had Dave Zegar help us out and he was extremely helpful throughout the whole process, explained everything from car features to finances. We More

by Rubybv510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Zegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2020 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for the wonderful review, Ruby! We are happy to learn that Dave's amazing service earned your recommendation. Congratulations on your new Jeep Grand Cherokee; we hope you'll consider us again in the future.

September 16, 2020

Every person that I came in contact with was extremely professional and very courteous. My wife had done much of the preliminary work, and she assured me they understood my time was limited. The entire More

by Jeff H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zuhri Thahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Golub, Christopher Mancari
Sep 16, 2020 -

St. Charles Chrysler Dodge Jeep Ram responded

Jeff, Glad to hear that you are consistently impressed with our service. Shawn will be excited to hear about this review. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 14, 2020

Jake is super knowledgable and helpful. I apprecited the feedback and professionalism with his customer service. I recommend his skills and this service center for all Dodge needs. More

by Honeybadger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Smith
Sep 14, 2020 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for the kind review! We are glad to know that Jake could provide you with helpful and professional service. We will make sure to pass on your kind words to him. Please let us know if we can be of any further assistance.

September 05, 2020

Edmund was very personable. He made the process easy . I came back to purchase another Jeep and made the appointment with him because of my previous experience with him. More

by Gthumb51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edmund Eusebio
Sep 05, 2020 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for the great review! We will be sure to thank Edmund for providing you with personable service. Let us know if there is anything else we can help you with. We look forward to working with you again!

September 05, 2020

Excellent service,fast friendly professional.Work done Excellent service,fast friendly professional. Work done in the estimated time frame. A thorough explaination of all work performed. Quality work. Th More

by Tucson Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Kennedy
Sep 05, 2020 -

St. Charles Chrysler Dodge Jeep Ram responded

We appreciate the excellent review! Let us know if there is anything else we can help you with. We look forward to working with you again!

August 28, 2020

Jake Smith did an excellent job. He was very kind, helpful, and did a great job communicating. I look forward to bringing my vehicle into your dealership for future services. More

by mukenschnabl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Smith
Aug 28, 2020 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for the kind words for Jake! We can't wait to share your feedback with him. We look forward to working with you again as well!

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