Square One Auto

Richard our seller did an excellent job on customer service. He did great making us feel secure in the car we wanted and he did everything he could to make sure we went home with the car I wanted. service. He did great making us feel secure in the car we wanted and he did everything he could to make sure we went home with the car I wanted. More

I’m loving the car. Only 2 issues I have heated seats and windshield washer not working. Other than that the car is a head turner. This is my second 300 and when the both of them are next to each other a bea windshield washer not working. Other than that the car is a head turner. This is my second 300 and when the both of them are next to each other a beautiful sight More

I went into this dealership looking for a car for my 17 year old son and was very impressed with the knowledge that Diego had of all the cars they had. I walked out of that dealership with a better car tha year old son and was very impressed with the knowledge that Diego had of all the cars they had. I walked out of that dealership with a better car than what I drove up to see. I live over an hour south from this dealers location and would definitely recommend this place to anyone looking for a used car More

I’m Had an appointment to test drive, no one at the dealership notified me of the car being sold until I was at the dealership drove 3 hr for nothing and they seem to careless, don’t waste ur time or m dealership notified me of the car being sold until I was at the dealership drove 3 hr for nothing and they seem to careless, don’t waste ur time or money on a place like this. They are a joke!!! More

Very nice place and everyone was very friendly. Hiram was great as my salesman and Jeff was also great as the credit guy. I highly recommend Square One for your choice of cars. great as my salesman and Jeff was also great as the credit guy. I highly recommend Square One for your choice of cars. More

We really appreciated the working attitudes towards our requests for the vehicle we brought from him. He is positive and polite. Working at his full efforts to meet the customers' need. Congratulations you requests for the vehicle we brought from him. He is positive and polite. Working at his full efforts to meet the customers' need. Congratulations your company has a good diligent staff like him. He is a valuable asset to you business. More

June was amazing for the initial outreach call to the very end. I am beyond happy with my car and the customer service. Perfect job. very end. I am beyond happy with my car and the customer service. Perfect job. More

This was the worst buying process ever experienced. The sales woman was not very personal, and made me write my review in front of her. sales woman was not very personal, and made me write my review in front of her. More

Handled everything online ahead of time. Came in and Diana helped me quickly and expediently. No bait and switch tactics. Long enough test drive, and she did everything to make the experience as smooth Diana helped me quickly and expediently. No bait and switch tactics. Long enough test drive, and she did everything to make the experience as smooth and comfortable as possible. Thank you! P.S. and She got me a great auto insurance quote. Cherry on top! More

RUN and RUN FAST! You would think that after purchasing two cars they would be over the moon and providing excellent customer appreciation. Well, that’s wrong! After trading in two cars (Mercedes and Audi) two cars they would be over the moon and providing excellent customer appreciation. Well, that’s wrong! After trading in two cars (Mercedes and Audi) we purchased two new cars the same day. After a month we get charged for our car payments form the cars we traded in AND our new ones! So 4 car payments in one day! We call the dealership to be told oh it’s coming out tomorrow. Really a month later? Besides that when purchasing the new cars we were told any service work needed their sister dealership Bell Mitsubishi would provide that. We take our cars to our mechanic who we’ve used for multiple years. He gives us a small list of things that need to be taken care of. We take it up and they do some but not all of the work. My wife’s car needed some tires. We were told no problem, we will get them ordered and taken care of. Well a month later still hasn’t been taken care of. After numerous phone calls to SquareOne we are placed on hold for 5-10 mins and passed around from person to person at a time to only be hung up on. We call back and are promised a phone call...days go by and nothing. The finial day we call to get answers when I’m told “look man I ain’t got time to be on the phone with you”. Wow.. that’s customer service at it’s finest. Unless you want to be talked down to or treated like your business doesn’t matter I would STRONGLY suggestion finding another auto dealership! At the time of this posting.. still no calls. Sad just sad.. More