
Square One Auto
Rahway, NJ
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HORRIBLE CUSTOMER SERVICE. If I could give 0stars I would! They sold me a car with a broken headlight. Illegal, for starters. Not to mention, ridiculously annoying. It’s bee If I could give 0stars I would! They sold me a car with a broken headlight. Illegal, for starters. Not to mention, ridiculously annoying. It’s been over a month & half. Not only does my light still not work but they are ghosting me. Last text said they won’t fix it now because they bought a new light that they didn’t use (claim they fixed the original) and left a box in my car which I assumed was trash… but it actually had the light in it and I threw it out. I also had to rent a car for a week which they claimed they’d reimburse me and since they now are refusing to answer me I assume was a lie as well. There’s so many other little details to add to how horrible this whole experience has been… I’m just over dealing with them and am going to eat the cost & hassle of figuring out this headlight for myself. I’ve also reported them to Consumer Affairs and BBB but they’ll continue selling lemons and screwing over their customers. Oh and the hidden fees as others have said…. yep! DO NOT BUY A CAR HERE!!!🤬🤬🤬 More
Richard was my rep and he was amazing! Very professional and made everything very easy. Definitely will continue to come here in the future. Very professional and made everything very easy. Definitely will continue to come here in the future. More
Erick was amazing! ! I would definitely recommend him and would recommend this place to anyone. Thanks to Erick I was able to buy my own car at 19 years old. ! I would definitely recommend him and would recommend this place to anyone. Thanks to Erick I was able to buy my own car at 19 years old. More
My salesman, Erick, and the staff were very friendly and professional. In particular was the low stress low pressure sales and knowledge of the vehicle I wamted to buy. professional. In particular was the low stress low pressure sales and knowledge of the vehicle I wamted to buy. More
This dealership has a nice selection of cars, but they do not do a great job of following through on loose ends after the purchase. If there is anything they need to do to your vehicle after purchcase, make not do a great job of following through on loose ends after the purchase. If there is anything they need to do to your vehicle after purchcase, make sure you read everything you sign and document in writing accordingly. I had to keep pressing them on issues until everything was resolved. More