Square One Auto

Don’t get fooled by their low prices, they will rip you alive. They made me pay for my windshield crack out of pocket and never reimbursed me like they said they were. They will ghost your emails regarding alive. They made me pay for my windshield crack out of pocket and never reimbursed me like they said they were. They will ghost your emails regarding reimbursement. They will send you different places to fix your car that will not fix the issue. They will WASTE your time. Their low prices are just a bait, they will jack up the price with hidden fees. FlexProtect bullsh**. RUN while you can. Thank me later. A posted $33000 car on their website is really $45000 with no gap ins. or extended warranty included. Have them fix anything before you signed. Good luck JEAN More

I have been going through a rough time getting approved for a vehicle. I was going to give up but Nina convinced me to come in and she got it done!! I am beyond grateful for her patience and help today. for a vehicle. I was going to give up but Nina convinced me to come in and she got it done!! I am beyond grateful for her patience and help today. More

I purchased a 2020 BMW X6M at this dealership. . due to the mileage and year the car would fall under a 60 day warrenty to get any issues the car has completed, within the time frame. the Vehicle w . due to the mileage and year the car would fall under a 60 day warrenty to get any issues the car has completed, within the time frame. the Vehicle was transported to me from NJ to Schenectady NY. upon arrival i notice there was a shiny metal object poking out of the driver side rear tire. upon futher inspection i noticed the rear driver tire was in fact Punchered by a nice sized bolt. pictures tooken before car came off flatbed. on the passanger side i noticed the rear tired was plugged. none of this was stated to me at time of purchase. I immediately call the dealership advised them of the situation they told me someone would get back to me.. at this time no one has gotten back to me. I called numerous times to be told the person who would contact me is off today. this is the same excuse i keep getting and no follow up on this matter from the dealers side has ever occurred. I then proceeded to reach out via email and via phone. I'll either get no response, no reply, the person whom is supposed to reach out is either in a meeting or off, and lastly the notorious phone disconnection. I then took a step further and do to current experience with this dealership my anxiety drove me to get the car full inspected by my local BMW dealership. upon inspection BMW found major issue with the front sensor which controls the sensoring of the vehicle even cruise control. they also found that both rear tires should be replaced. I provide the findings that my local BMW dealership gave me and provided an copy to sq1auto dealership and now I'm getting the same results, if not even worse. This was a very expensive purchase as the car was listed online for $77900 and when i bought the car i did not realize at the time the price spiked up to $82900. dealership will not fix the issues the vehicle currently has as I feel they are trying to escape the probational period on thier 60 day warrenty/ lemon law. since i received no reply i immediately filed a complaint with BBB. a couple of days goes by and no word from anyone, to my surprise I receive a call from dealership advising the car will be picked up and transported back to dealership to repair all issues my local BMW dealership had provided me during there prevehicle inspection. I was told by the saleperson that all issues will be resolved and vehicle will be returned back to my like new. 3 weeks goes by and no word from dealership. during the 3 weeks here is what i encountered: 1. i was being told the car was being serviced at BMW.. called ever BMW dealership in the area provided Vin number and told car is not at BMW. 2. after 3 painful weeks of no anwser my car arrives to me with the same issues my local BMW dealer found. the only part they took care of was a sensor bracket that took them 3 weeks to do nothing else was fixed. still paying out of pocket on issues needing to be rectify due to car not passing state inspection due to damaged rear tires, etc. 3. on transport back to dealership, I received a NJ toll volation, dealership advised this was going to be taken care of. today is Aug.16th 2023 and still no check was sent to pay for such volation. 4. moral of story this dealership will not fix any issues if it cost them money to fix they would rather screw you as supposed to them just to make their little old owner happy with robbing people. individuals who practice such tactics is the reason why this world is a very bad place and truthfully do not deserve to be in business in today's time as today's business world should have a ZERO TOLERANCE POLICY for individuals who practice such. where is the accountability when it's really called upon.. please inform all to keep away from this dealership as the only correct thing you'll get from them is lies. to the 5k xx fee you charged saying it's an standard fee, do me a favor and keep the change you filthy animals as i can clearly see your owners need the cash more then reimbursing the customer.. pr More

Motivational Martin helped me get my Honda Accord I always wanted go see him if you need a car always wanted go see him if you need a car More

Motivational Martin is amazing really helped me get a car chose the model when my husband was uncomfortable and it’s the perfect car chose the model when my husband was uncomfortable and it’s the perfect car More

Nina was the best! ! All around excellent professionals work here. Guy your next car here for sure. ! All around excellent professionals work here. Guy your next car here for sure. More

Shout out to Nina was great she makes things happen get with her for your next car with her for your next car More

needed a vehicle after my last one was totaled, thank you square one auto so much! square one auto so much! More

Hey my girl Nina was fabulous with me and in all the process i did it ya need some help she is the real deal . the hall dealer was great all around . Thanks Guys process i did it ya need some help she is the real deal . the hall dealer was great all around . Thanks Guys More

Do not ever go to this dealership they lie they will rip you off and you will miserable I know people that went there but they are afraid to say something but I'm not / something must be done I'm telling ev you off and you will miserable I know people that went there but they are afraid to say something but I'm not / something must be done I'm telling everyone again and I am not playing around do not go to this car dealer they don't care it's insane what they do they will rip you off More