Springhill Toyota
Mobile, AL
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147 Reviews of Springhill Toyota
Have dealt with Springhill Toyota for about 13 years & have never had a problem that they haven't solved. Great people, General Manager & Sales Reps that I have dealt with. Wouldn't even think of going have never had a problem that they haven't solved. Great people, General Manager & Sales Reps that I have dealt with. Wouldn't even think of going to another dealership. More
Had an appointment time of 2:00pm and we were seen at 2:00. David M. Was our service rep. Very professional and respectful. Definitely an asset to your company. 2:00. David M. Was our service rep. Very professional and respectful. Definitely an asset to your company. More
Very disappointing. My family discount was denied. Came in for routine service, tires rotated, oil & filter change. Also notified my car engine made a screeching noise My family discount was denied. Came in for routine service, tires rotated, oil & filter change. Also notified my car engine made a screeching noise when first turned on, which subsides when I reach about 35 mph. To my knowledge, this indicates a loose belt. The trained mechanics should know this. But when the service manager called me back, he had sent my car for a diagnostic check. I was shocked at the recommendations. First he told me he thought it was in the steering mechanism. But listed on my receipt: Recommendations for replacement of POWER STEERING PUMP -$1067.97, RACK& PINION- $1953.34, ONE DRIVE SHAFT SLING GREASE -$1589.87. FOR GRAND TOTAL = $4611.18 Almost the total value of my 2008 Solara Convertible. This is not the Springhill Toyota I have known for the last 20 years. More
Tina Jackson at Springhill Toyota answered my questions on their internet site. She followed up with price information and my wife met Tina to have our car evaluated for trade-in value. We were happy wi on their internet site. She followed up with price information and my wife met Tina to have our car evaluated for trade-in value. We were happy with the numbers and Springhill personnel were able to close the sale that same day. Thanks to the teamwork of Tina and the dealership, our time was not wasted. We love our new Grand Highlander Limited. Very positive buying experience. More
I had a good visit to Springhill last week, and Cory was the main reason. For the first time in a few visits, someone finally listened to my concerns - twice. Seems all issues have been addressed, but I h the main reason. For the first time in a few visits, someone finally listened to my concerns - twice. Seems all issues have been addressed, but I haven’t had the opportunity to test two of them. We’ll see. But as for customer service, Springhill would do well to have more reps like Cory - thanks. More
Alonzo ,was professional ,polite and kept his word to put me in a new car if he could . He did just that. The experience last Wednesday April27,2024 was indeed an unforgettable One. me in a new car if he could . He did just that. The experience last Wednesday April27,2024 was indeed an unforgettable One. More