Springfield Nissan - Service Center

I"ve bought 2 New cars in the last 3 years from Youngblood Auto. Customer service is the reason I keep coming back. We also own a Brand new Toyota. The Quality and the way we have been treated can Youngblood Auto. Customer service is the reason I keep coming back. We also own a Brand new Toyota. The Quality and the way we have been treated can not be compared. Youngblood auto wins hands down. Andy Burkemper and Connie Gainer went above and beyond to make sure I was taken care of. Both recalls taken care of with very little effort on my part. More

Quick and excellent service. Very satisfied . Got everything taken care of in 45 minutes and was on my way again. Very satisfied . Got everything taken care of in 45 minutes and was on my way again. More

Great service for the past 6 years. I will definitely recommend Youngblood to family and friends. I will definitely recommend Youngblood to family and friends. More

I had an alternator issue. Chase, my service advisor went above and beyond to make sure everything was fixed properly. Chase, my service advisor went above and beyond to make sure everything was fixed properly. More

Car washer needs bug scrubber for front end. Very friendly staff clean waiting room nice👍 Very friendly staff clean waiting room nice👍 More

The saga continues. Took our Sentra to the dealership on multiple occasions for what seemed like engine issues. 1st time in late 2021, 2nd time in early 2022 and the l Took our Sentra to the dealership on multiple occasions for what seemed like engine issues. 1st time in late 2021, 2nd time in early 2022 and the latest in late November, 2022. The 1st 2 times I was told that they could not find any issues. When I asked for the documentation, I was told that they kept that and would scan that information in to their system. This last time, they were able to find a code and verified that the CVT was bad and needed replaced. As this is the transmission that had class-action lawsuits filed, I called Nissan corporate to see about getting the transmission repaired. They stated that since they had no record of my previous service attempts, there was nothing they could do. This dealership never documented my 1st 2 visits to have this issue diagnosed. The Nissan corporate agreed and if they don't find anything, there is nothing to document. They even stated that service performed at non-Nissan places would not be considered as they do not know what they did. Stay away from this place. No wonder why they keep losing franchise rights, bad management and poor customer service. More

I was welcomed in to the dealership and the facility is clean. They have water and coffee available as well. clean. They have water and coffee available as well. More

Prices are not the best but service is excellent people are friendly caring and helpful are friendly caring and helpful More

Top notch service. Friendly and knowledgeable. Service advisor chase does an amazing job. Thank you for that. Friendly and knowledgeable. Service advisor chase does an amazing job. Thank you for that. More

Left at 9 am for system check before extended warranty expired. Called me within the hour and needed cabin filter and wiper and said would call when ready. Called again and said they were going to lunch. expired. Called me within the hour and needed cabin filter and wiper and said would call when ready. Called again and said they were going to lunch. Picked up at 2. Ridiculous More